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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.54 (145 reviews)

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2.52

Based on 145 reviews, last reviewed 8th Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

23%

11%

12%

47%

Latest highest rating:

5

Great experience It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

Opened my business account took them 8 weeks to sort... Opened my business account took them 8 weeks to sort my account out and send my card . However card reader hasn’t been sent, since September have no a... Read more Reviewed on: 8th December 2025

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (145)

Review of the Lloyds Bank, Business Banking:

Horrendous! Do not bank with them!

They really are the most horrendous bank! We have baked with them for two years. We were outsourcing our payroll and decided to bring it in house. We recruited a finance manager and completed and sent the forms for her to have full delegate access for two of our four accounts. The forms were received by Lloyds 9 weeks ago. 4 weeks ago we tried to set up workers but it turned out both full delegate accounts were set up as view only. I called and they checked the forms and confirmed they had been completed correctly but not setup their end properly. They explained that this would be logged with the Internet banking department and they would resolve. 1 week later... still no news and I had to call.... they apologized and 2 days later 1 account was set up correctly but the other one still wrong. I called again, they said it would be resolved.... 2 days later no news. I called again and they told me they didn't receive the form.... interesting as they were in the same envelope and previously confirmed both forms were completed properly. At this point I logged all the issues as an official complaint. 3 days later still no news so called again.... by this point we had to pay the outsauce company to run the payroll for another week costing us £150. I was told the form was filled in wrong for the remaining account despite been assured they were both correct 2 weeks before. They said they would need to email me another form. Next day still no form... another call and they finally emailed the form. This was a complete joke as due to lockdown we now had to complete and post to each director. The good news (or so we thought), was they called and said if we email the competed form over they would change the account. So we did this and emailed over n the Friday 15th that night they called and said the copy wasn't good enough (it was completely fine but we did another copy and i told photos and resent on Saturday. Monday..... still no news, emailed again, no response, emailed again today (Tuesday)..... still no news..... another payroll missed. Dont go with this bank!! They are the worst bank I have ever dealt with. We are in the process of moving.... this is how they treat business with £5million turnover! Reviewed on: 19th May 2020

Avoid this bank!

Bad experience! I had a fraud last week and I lost £398 that the bank doesn’t want to refund me. I don’t deserve this treatment! The bank didn’t protect my account, didn’t send me messages advising about fraud. Reviewed on: 12th March 2019

If you need a business account quick keep away!!

Applied for a business account online at the beginning of December. I thought nice and easy, upload the documents an will be done in no time. How wrong i was! As of 12-Feb-more than 2 months later- still dont have an account! I can't even count how many times i called them as they kept moving the goal post and despite of every time i provided everything they asked for they came up with new things they need. Reviewed on: 12th February 2019

Great bank

Great bank, never had an issue and always happy to help with any inquiry. Reviewed on: 8th February 2019

Supportive banking

Lloyds have been very supportive through goods times and bad. Great for helping manufacturing in the uk. Reviewed on: 8th February 2019

Fab service

Reliable and friendly. Timely, knowledgable and reliable Reviewed on: 6th February 2019

do not help small businesses just take take take

they will only help if you dont need help ! good at taking money ,,, should be " In your pocket " not " by your side " ! Reviewed on: 4th February 2019

Probably the worst bank ever?

I cannot begin to recount the issues with this bank - leave well alone! Reviewed on: 24th January 2019

Modern Business banking with a personal touch

I am able to do all of my Business banking via the Lloyds Banking app or the internet banking site, meaning I don't have to waste valuable time in a branch unless I want to discuss something. The experience is smooth and flexible and I feel I can trust Lloyds, as I have done for the past 18 years. Reviewed on: 8th January 2019

Lloyds Agriculture call centre

Very poor service, would not advise this Bank, they have poor understanding of their actions and little desire to sort thing out. DO NOT USE. Reviewed on: 25th December 2018

muito satisfeito

sugiro a todos que conheçam os produtos Reviewed on: 18th December 2018

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