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Lloyds Bank: Classic Account reviews

4.01
Based on 758 reviews, last reviewed 2nd Jul 2025
88% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
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10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

I’m really having a good time with Lloyds Bank Class... I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025
Prashel K's avatar
Prashel K

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (758)

Reliable bank

5
Easy to set up account and easy, accessible online banking, good clear ways to communicate with bank too Reviewed on: 12th July 2020

Lloyds classic account

4
Great service from Lloyds although a bit more on my overdraft wouldn't go amiss. 0% on o/d was welcome. Reviewed on: 12th July 2020

easy to use mobile banking

5
Lloyds online banking is simple and easy to use and allows you to do most things from the comfort of your own home Reviewed on: 12th July 2020

Penalise customers

3
Penalises customers who do not have a current account, only gives a PIN debit card and not a contact less debit card Reviewed on: 11th July 2020

Never had any problems

5
Never had a bad time at lloyds bank. If I go into the bank I'm greeted in a warm friendly manner. As soon as I explain what I need they help me out. Reviewed on: 10th July 2020

Great bank, great account

5
Been with Lloyds since I was 11 years old (Now 21) , held savings accounts with other banks, but none come close to Lloyds for service, both in branch and online. Reviewed on: 9th July 2020

ALWAYS ON HAND!

5
I have a basic Account with Lloyd’s Bank. I have always found them to provide excellent customer service when I have needed to contact them, always polite and cheery... even if they can’t actually help you!! I really do feel that they value me just as much as if I were investing thousands with them... The App is also easy to use and online chat always available. These are the reasons why I really do value my Account with them Reviewed on: 8th July 2020

Loyal service

5
I’ve been a customer for 36 years Reviewed on: 18th June 2020

Been with them for 11 years!

5
Opened my first account through Lloyds when I was 16 and have stuck with them all the way through to this very day (am 27 now). Never let me down and were very helpful and speedy at resolving the issue I had when I got scammed via a fraudulent e-mail when I was at University (was more naive then than I am now). Keep it up Lloyds! Reviewed on: 10th June 2020

Best costumer service

5
Always happy with costumer service. Originally I was visiting the Harrogate Branch, while recently moved to London, and usually go to the Edgeware Branch Reviewed on: 29th May 2020

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