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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.04 (794 reviews)

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4.04

Based on 794 reviews, last reviewed 20th Apr 2026

2200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

First bank

I am client's Lloyds from 6 years and I find the service that they offer very easy to use and this bank help me too much to survive in London Reviewed on: 1st February 2022

I have greatly appreciated the friendly advice and service I have always received. always

I totally trust Lloyds Bank and their well informed Staff and am always sure of a warm welcome. Reviewed on: 29th January 2022

Great Bank

Great service every time, easy to use online banking and apps Reviewed on: 24th January 2022

All good

This is a good item, easy to use. Easy to understand web site. Reviewed on: 20th January 2022

Extremely helpful.

Anytime I go into my bank, someone is there to ask if I need assistance. Reviewed on: 20th January 2022

Blocking accounts and closing banks at 15.30pm is WICKED!

My account was blocked. I called the fraud team who would not give me no information into why it was blocked, I was just told to present myself and photo identification in bank. If Lloyd's Bank are going to be blocking customers account for whatever reason they also need to stay open long enough for customers to get to the bank!!! 15.30pm is ridiculous. Especially when you one does not carry cash. Time for a change, Metro opens on Sundays. Reviewed on: 19th January 2022

Mixed feelings

Online banking is brilliant but branch service is now greatly reduced, those that are open are pretty good when you can find one. Savings accounts are disgusting and only used by those who are challenged in some way. Keep trying to trap me into going paperless. Reviewed on: 17th January 2022

Easy to use

I opened this account less than a year ago for paying bills etc. I didn't need anything fancy just seeing money going in and out and also having the facility of checking upcoming payments. It's done what it said it would Reviewed on: 13th January 2022

great service

great bank and great service. Always there to help even during a global pandemic. Reviewed on: 12th January 2022

Great customer service

The staff in my local branch are always so pleasant and willing to assist with any queries. Reviewed on: 12th January 2022

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