Write a review

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (725 reviews)

View other Lloyds Bank products

3.93

Based on 725 reviews, last reviewed 4th Mar 2025

1500% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (725)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Always good service

I always receive great service and the staff are so friendly. Reviewed on: 20th January 2020

Great app

App that looks great and works efficiently Reviewed on: 19th January 2020

Easy banking

I find Lloyds helpful when ever i need to contact them its easy,and quick. I use the app for my accounts and creditcards and loan all together in one handy app. Reviewed on: 17th January 2020

Very happy

I've been with them for 7 years and have no complaints . Reviewed on: 14th January 2020

Online banking

Good bank, straighforward and easy to use. Would highly recommend. Reviewed on: 13th January 2020

A good, classic account with decent features

I've had more positive experiences with this account than any other I've tried so far. There aren't a whole host of benefits, however the customer service has been exceptional and I cannot complain. Reviewed on: 10th January 2020

Never any issues but if there is it's dealt with

24 hour UK helpline. All problems are dealt with quickly and efficiently. I wouldn't bank with anyone else Reviewed on: 9th January 2020

Great bank

Been with them since i was allowed a bank account and they have always been good to me. Reviewed on: 3rd January 2020

Good service.

Lloyd’s are a loyal bank overall. A few hiccups with payments sometimes but 9/10 they’re good. Nice staff and professional. Reviewed on: 2nd January 2020

Accont

Excellent account easy to follow statement and online platform Reviewed on: 2nd January 2020

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Unizest 2.60 from 2 reviews
Current Accounts
from London Community Credit Union 1.00 from 3 reviews
Current Account
from Metro Bank 4.87 from 10564 reviews

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub