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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

It's ok

They don't warn you If something has come out of your bank until a few days later. There online banking is always going down for maintenance and the online banking stuggles to recognise that its connected to the Internet. Reviewed on: 19th February 2022

Splendid Service

The service is Splendid and much is done to educate and inform about fraud. Reviewed on: 18th February 2022

Efficient

I've banked with Lloyds for years and I am impressed by how their phone app works and the speed that it allows me to transfer money. Reviewed on: 2nd February 2022

First bank

I am client's Lloyds from 6 years and I find the service that they offer very easy to use and this bank help me too much to survive in London Reviewed on: 1st February 2022

I have greatly appreciated the friendly advice and service I have always received. always

I totally trust Lloyds Bank and their well informed Staff and am always sure of a warm welcome. Reviewed on: 29th January 2022

Great Bank

Great service every time, easy to use online banking and apps Reviewed on: 24th January 2022

All good

This is a good item, easy to use. Easy to understand web site. Reviewed on: 20th January 2022

Extremely helpful.

Anytime I go into my bank, someone is there to ask if I need assistance. Reviewed on: 20th January 2022

Blocking accounts and closing banks at 15.30pm is WICKED!

My account was blocked. I called the fraud team who would not give me no information into why it was blocked, I was just told to present myself and photo identification in bank. If Lloyd's Bank are going to be blocking customers account for whatever reason they also need to stay open long enough for customers to get to the bank!!! 15.30pm is ridiculous. Especially when you one does not carry cash. Time for a change, Metro opens on Sundays. Reviewed on: 19th January 2022

Mixed feelings

Online banking is brilliant but branch service is now greatly reduced, those that are open are pretty good when you can find one. Savings accounts are disgusting and only used by those who are challenged in some way. Keep trying to trap me into going paperless. Reviewed on: 17th January 2022

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