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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (758 reviews)

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4.02

Based on 758 reviews, last reviewed 2nd Jul 2025

86% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

I’m really having a good time with Lloyds Bank Class... I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (758)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Refused a bank account even though never been in debt

I went with my husband to open a bank account with Lloyds bank and was turned down for one because they did not like my credit score even though I have never been in debt, have more than £5k in my account and always pay off my credit cards in full every month. What added insult to injury was they opened a bank account for my husband who was bankrupt. Reviewed on: 29th April 2019

Lack of staff

Whenever I go to the bank the queue is always out of the door with only one agent serving. This never used to be a problem just the last 3 years or so Reviewed on: 27th April 2019

Love my bank!

I have been with Lloyds since I left school.. I have tried other banks but always had this as my main account! Have had no problems with them! Reviewed on: 10th February 2019

always trust worthy

ive been with them 32 years and never had a problem Reviewed on: 9th February 2019

Good for a current account

Banked with them for 30yrs with my current account. Never really had any problems. However wouldn't recommend them as a savings account due to the low interest better using a building society Reviewed on: 9th February 2019

Great service

Provide a great service with no problems - just what I want from a bank! Reviewed on: 7th February 2019

Great support with financial difficulties

Gentleman on the phone was incredibly helpful, suggesting lowering fees etc to help me in a time of difficulty. They made an error regarding increasing my loan and they sent me £100 to make up for the difficulties i had whilst waiting for the funds. Very helpful. Reviewed on: 4th February 2019

Good bank

More than 3 years of a good experience Reviewed on: 30th January 2019

Poor

Closed my account with no notice. Simplistic, un-advanced mobile and internet banking. Poor in branch service. Reviewed on: 26th January 2019

Great app - makes this a super account

Ok, so they had a software glitch, every bank seems to. But the app here is the stunning feature, linking my ISA and Savings accounts, making transfers abd swift payments a breeze. Branch netwirk is stiill one of the most extensive and a daily charge for overdraft is clear and means I only pay when I really need it. A well-considered and thoughtful product: I am very content with it. Reviewed on: 26th January 2019

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