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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Very happy

I've been with them for 7 years and have no complaints . Reviewed on: 14th January 2020

Online banking

Good bank, straighforward and easy to use. Would highly recommend. Reviewed on: 13th January 2020

A good, classic account with decent features

I've had more positive experiences with this account than any other I've tried so far. There aren't a whole host of benefits, however the customer service has been exceptional and I cannot complain. Reviewed on: 10th January 2020

Never any issues but if there is it's dealt with

24 hour UK helpline. All problems are dealt with quickly and efficiently. I wouldn't bank with anyone else Reviewed on: 9th January 2020

Great bank

Been with them since i was allowed a bank account and they have always been good to me. Reviewed on: 3rd January 2020

Good service.

Lloyd’s are a loyal bank overall. A few hiccups with payments sometimes but 9/10 they’re good. Nice staff and professional. Reviewed on: 2nd January 2020

Accont

Excellent account easy to follow statement and online platform Reviewed on: 2nd January 2020

great bank

i always get treated well and respected by the staff a great bank at clacton on sea Reviewed on: 22nd December 2019

Great Family Bank

I have banked with Lloyds since childhood and would never go anywhere else. There is a branch locally and their customer service is great. Recommended. Reviewed on: 9th December 2019

Best for banking

Lloyd's exceed all expectations in service and banking. Suitable fees, fraud prevention security and safety is top notch, easy to use online banking, excellent customer service, there is no way I'd ever change my bank Reviewed on: 4th December 2019

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