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Lloyds Bank: Platinum Added Value Account reviews

Name: Platinum Added Value Account
Rating: 3.87 (47 reviews)

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3.87

Based on 47 reviews, last reviewed 12th Jun 2026

25% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

51%

13%

11%

23%

Latest highest rating:

5

Platinum card easy to use when travelling with no ex... Platinum card easy to use when travelling with no exchange rate fees Reviewed on: 12th June 2026

Latest lowest rating:

1

never claimed in 5 years flight got cancelled due... never claimed in 5 years flight got cancelled due to cost of jet fuel u had to book new flight i have been advice "If we do not state that someth... Read more Reviewed on: 1st May 2026

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About this product

Lloyds Bank Platinum Added Value Account reviews come from people like you! With so many different current accounts now available, you can read these honest Lloyds Bank Platinum Added Value Account reviews to find out what life as a Lloyds Bank customer is really like. And remember, if you are a Lloyds Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Lloyds Bank Platinum Added Value Account reviews. Together, we can make financial services work better for everyone.

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Lloyds Bank Platinum Added Value Account reviews (47)

Love the bonuses we get from the Platinum account.

The bonuses are great that you get from having a platinum account. Only just yesterday I used the AA breakdown cover. Which when you are stranded, the value on this is priceless. Reviewed on: 23rd June 2017

Expensive & unnecessary

I had this account for sometime and the charges outweigh the benefits Reviewed on: 12th February 2017

Offers everything upfront

When enquiring about the account we had a lovely presentation telling us about all aspects of the added value parts. Was well explained and was chosen to suit our needs. Reviewed on: 3rd February 2017

Great value and benefits for a joint account

My husband and I pay £17 a month for Lloyds Platinum on our joint account, which I think is great value with the included mobile phone and travel insurance. I've had to claim several times with great customer service. Reviewed on: 3rd February 2017

Long Time user, only so-so

Have taken advantage of phone insurance and travel insurance when bag stolen on holiday, very swift and quick to claim. also peace of mind with car assistance, but not used. Else day to day dealings are good. Reviewed on: 18th January 2017

Replacement card

Not great experience whilst trying to order replacement card whilst abroad Reviewed on: 15th January 2017

Very expensive.

The benefits of the account don't necessarily match the requirements of the current holder. Reviewed on: 19th February 2016

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