Smart Money People Logo

London Capital Credit Union: Savings reviews

4.81
Based on 412 reviews, last reviewed 13th Jun 2025
35500% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simple, easy to use, good way to save money Simple, easy to use, good way to save money Reviewed on: 13th June 2025
Lynnette R's avatar
Lynnette R

Latest lowest rating:

1

Would Not Recommend I applied for a loan from London Capital Credit Union in good faith. I submitted all required documents – including my passport, BRP, payslips, and pr... Read more Reviewed on: 12th June 2025
M M AFSAR RAYHAN's avatar
M M AFSAR RAYHAN

About this product

London Capital Credit Union Savings reviews (412)

Review of the London Capital Credit Union, Savings:

Great Service

5
Great, very friendly, able to move monies around quite easily. Reviewed on: 28th May 2025

Sets the barrier for a credit union. 10/10

5
Very straight forward process for loans based on honesty, and logistic, no faff or scams. Love the saver and prize pots too! Reviewed on: 12th June 2025

It has been great.

5
It has been great. It has been great Reviewed on: 12th June 2025

What a better way of saving!..

5
It’s convenient in the way that if you want to check how much you have saved , if you want to withdraw,they help Reviewed on: 12th June 2025

Good vetting process and good customer relations

5
Good vetting process and good customer relations Reviewed on: 12th June 2025

Would Not Recommend

1
I applied for a loan from London Capital Credit Union in good faith. I submitted all required documents – including my passport, BRP, payslips, and proof of address. After waiting patiently for over two weeks, I received a phone call confirming that my loan had been approved and I would receive the funds the next day. Based on that confirmation, I paid the deposit, signed the loan agreement, submitted my bank details, and prepared for the Direct Debit to start. I had become a member specifically because I was looking for financial help with some debt and a loan to cover my accommodation deposit. However, just hours before the funds were expected, I received a text message saying the loan had been declined — without proper explanation or accountability. No one informed me in advance. I was left in shock, with no funds, a missed Direct Debit, and serious damage to my credit. I filed a formal complaint, and as of now I’m still waiting for a meaningful response. The emotional distress, financial impact, and total lack of care shown have been appalling. Would not recommend based on my experience — especially to anyone hoping for a thoughtful or responsive service. This is not a place for people in genuine need. I plan to escalate this complaint to the Financial Ombudsman, and I am now considering further action, including legal steps through the High Court if necessary. This organisation has proven to be absolutely incompetent and a complete waste of time. Reviewed on: 12th June 2025

Absolutely love it.

5
Absolutely love it. Was there when I needed help Reviewed on: 12th June 2025

Great experience

5
This is my first loan with LCCU and I did not have any difficulty in applying for a loan. I also contacted customer services and they were very helpful. I am still waiting to be entered into the prize draw! Reviewed on: 12th June 2025

It’s been a credit

5
For the past few years it’s been just fine never had any problems with contact and they are very friendly and helpful Reviewed on: 12th June 2025

I have never been able to save before I opened my sa...

5
I have never been able to save before I opened my savings account with Credit Union since I opened my account many years ago I have continued to save and this has helped me to feel like I have a bit of security Reviewed on: 9th June 2025

What you see is what you get

5
They have been very helpful with loan repayments, easy to contact and reliable. Reviewed on: 7th June 2025