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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.81 (400 reviews)

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4.81

Based on 400 reviews, last reviewed 12th Jun 2025

34500% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Very nice customer service excellent Very nice customer service excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

Would Not Recommend I applied for a loan from London Capital Credit Union in good faith. I submitted all required documents – including my passport, BRP, payslips, and pr... Read more Reviewed on: 12th June 2025

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About this product

London Capital Credit Union Savings reviews (400)

Review of the London Capital Credit Union, Savings:

I have applied for a loan and they have responded to...

I have applied for a loan and they have responded to me not so long after.my disappointment was that they rejected my loan application Reviewed on: 22nd May 2025

I couldn't be happier with the service.

I couldn't be happier with the service. The staff are always friendly, knowledgeable, and genuinely committed to helping members succeed financially. Whether it's setting up a savings account, applying for a loan, or just getting advice, they make the process smooth and stress-free. Reviewed on: 3rd June 2025

When I have called previously, the person was very p...

When I have called previously, the person was very patient and helpful Reviewed on: 3rd June 2025

London Capital Credit Union has been fantastic

London Capital Credit Union has been fantastic to work with. I managed to receive a loan on a difficult time without a huge interest. Customer Service has been spectacular. Reviewed on: 3rd June 2025

My Daughter my world

My Daughter moved in with me over a year ago due to her mother being very unwell. I was really in a predicament at time .the london capital credit union helped me to have ability to provide and keep my daughter safe .I am more than grateful Reviewed on: 3rd June 2025

I’ve been a member of Credit Union for years, and I...

I’ve been a member of Credit Union for years, and I can confidently say that their savings and loan schemes are truly outstanding. The savings accounts offer some of the most competitive interest rates I’ve encountered, often surpassing those of traditional banks. This has allowed my savings to grow more quickly and securely, thanks to their consistent and transparent interest calculations. Their loan offerings are equally impressive. The credit union provides very favorable interest rates on personal loans, auto loans, and mortgages, often lower than those available at commercial banks. The application process is straightforward, and the staff are very knowledgeable, guiding me through each step to ensure I understood the terms and repayment options. I also appreciate the flexible repayment plans, which make managing my finances much easier. What sets Credit Union apart is their commitment to supporting members’ financial well-being. During periods of financial difficulty, they have been willing to negotiate repayment terms and provide advice, which I found incredibly helpful and reassuring. Overall, their savings and loan schemes have exceeded my expectations in terms of competitiveness, transparency, and support. If you’re looking for a financial institution that prioritizes member benefits and offers exceptional financial products, I highly recommend. Reviewed on: 3rd June 2025

A community-based way to effectively save money

I've been saving with LCCU for about a decade and they are an excellent way to save money in a community-based, worker/member-owned project. They offer a wide range of options, loans, and tools to ensure you save money and minimise debt. Their interest rates are higher than my bank's ISA, too. Highly recommended. Reviewed on: 3rd June 2025

Always easy to use and key to organising my savings

Always easy to access information, really encortuaging in many ways to help me manage my finances better, trustworthy, reactive and helpful. Reviewed on: 3rd June 2025

Best decision ever

I highly commend this company for their exceptional service and support during my borrowing experience. Their loan process was straightforward, with transparent terms and competitive interest rates that truly benefited me. The staff was professional, responsive, and genuinely committed to helping members achieve financial stability. I appreciate their dedication to ethical lending practices and member-focused solutions. I wholeheartedly recommend this company to anyone seeking a reliable and supportive financial institution. Reviewed on: 3rd June 2025

Innovative and people centered

I've been really impressed with London Capital Credit Union, especially their PrizeSaver account. It’s a great way to encourage saving — every £1 saved gives you a chance to win monthly cash prizes, including a £5,000 jackpot. It makes saving fun and rewarding! The service is always friendly and helpful, and I really appreciate their ethical approach to finance. They focus on supporting the community and helping members build good money habits. No hidden fees, just solid, reliable banking with a personal touch. Highly recommend! Reviewed on: 3rd June 2025

Exceptional Service and Unmatched Support

My friend introduced me to London Capital Credit Union three years ago, and since that moment, I’ve never looked back. From day one, every piece of advice and every transaction has been handled with effortless ease—entirely over the phone. Each time I call, I’m greeted by a team that is unfailingly courteous, friendly, and polite. What truly impresses me is how London Capital Credit Union consistently goes the extra mile. On numerous occasions, I’ve needed clarity on interest rates, guidance for setting up new savings plans, or assistance with transfers. Rather than offering a brief, routine response, the customer service representatives always take the time to dive deep: researching the latest information, consulting relevant departments, and then following up to ensure I fully understand. That dedication—conducted entirely over the phone—has made me feel both supported and valued as a member. Despite never having visited a branch in person, I’ve come to trust their phone-based service implicitly. Each conversation is met with genuine kindness and patience. They remember small details—like a long-term savings goal I mentioned months ago—and proactively check in to offer tailored suggestions. Their proactive approach and willingness to go above and beyond make every interaction feel personal and reassuring. In short, if you’re seeking a savings provider where every phone call brings expert advice, friendly support, and a team that truly cares, look no further than London Capital Credit Union. Thanks to their outstanding customer service, I’ve spent the past three years saving confidently and happily—knowing they’ll always go that extra mile for me. Reviewed on: 3rd June 2025

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