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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.81 (468 reviews)

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4.81

Based on 468 reviews, last reviewed 17th Jun 2025

40500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Helpful and efficient service I applied for a loan which was approved within few days. Very helpful and efficient service Reviewed on: 17th June 2025

Latest lowest rating:

2

website and app are hard to use but customer service... website and app are hard to use but customer service are helpful. Reviewed on: 16th June 2025

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About this product

London Capital Credit Union Savings reviews (468)

Review of the London Capital Credit Union, Savings:

I have applied for a loan and they have responded to...

I have applied for a loan and they have responded to me not so long after.my disappointment was that they rejected my loan application Reviewed on: 22nd May 2025

Great saving with credit union

I have referred a coworker who in turn referred her husband. I encouraged all of UCLH midwives to to join as I really benefited from LCCU Reviewed on: 13th June 2025

My first loan was very understanding but ask for top...

My first loan was very understanding but ask for top up it got turn down even I am never made any payments late. Reviewed on: 13th June 2025

The team was supportive throughout your application.

The team was supportive throughout your application. Reviewed on: 13th June 2025

Brilliant service!

When I went for a month holiday I ran out of cash I applied for loan on my 3rd week of holiday and straight away I got approved. 2 days afterthe money is in my bank! Reviewed on: 13th June 2025

When you took money out before our pay day and it wi...

When you took money out before our pay day and it will take you another 25 days for the money to reflect in out capital account balance . Moreover your interest rate is not fair , it better to go the bank rather to borrow money from you guys and getting money from you take a long process that actual bank Reviewed on: 13th June 2025

Reply from London Capital Credit Union Hi Adeyemi, Thank you so much for taking the time to share your experience with us. As a credit union, our approach differs from that of a traditional bank—we’re not here to compete with banks, but to offer a unique service focused on our members’ financial well-being. One of the special features of our loans is that your repayments are split between your loan and your savings. This means that every time you make a payment, you’re not only reducing your loan balance but also steadily building up your own savings pot for the future. We also want to be transparent about our processes. While our withdrawal transfers are not instant, we are committed to ensuring that all transfers are completed by the end of the working day. If you ever need to access your salary deduction before it appears in your credit union account, you can simply provide your payslip showing the deduction, and we’ll do our best to process your withdrawal as quickly as possible. We are always listening and looking for ways to improve our service. Your feedback is invaluable in helping us serve you better. If you have any further concerns or suggestions, please don’t hesitate to reach out to our member services team. Response date: 16th June 2025

Quicker updates to the account

It takes too long to update the account Reviewed on: 13th June 2025

Simple, easy to use, good way to save money

Simple, easy to use, good way to save money Reviewed on: 13th June 2025

They are fantastic and helpful highly recommend

They are fantastic and helpful highly recommend Reviewed on: 13th June 2025

Very good company, good customer service.

Very good company, good customer service. Would recommend Reviewed on: 13th June 2025

Fantastic experience always there to help when and w...

Fantastic experience always there to help when and where they can Reviewed on: 13th June 2025

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