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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (267 reviews)

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4.78

Based on 267 reviews, last reviewed 30th May 2025

22200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

84%

12%

Latest highest rating:

5

I applied for a home owner loan online, the process... I applied for a home owner loan online, the process was seamless and very quick. Each time I have rang and spoken to customer service they were very h... Read more Reviewed on: 30th May 2025

Latest lowest rating:

1

I trusted London Mutual Credit Union to support its... I trusted London Mutual Credit Union to support its members, but my experience was disappointing. Despite having savings with them, they offered me a ... Read more Reviewed on: 27th May 2025

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About this product

London Capital Credit Union Savings reviews (267)

Review of the London Capital Credit Union, Savings:

The Credit Union is very professional in the way the...

The Credit Union is very professional in the way they discharge their services. I love them because of this as I have taken couple of loans before and terms of repayment were very competitive. The Credit Union always consistently prioritise customer satisfaction by actively listening to their needs. I will continue to recommend them to families and friends as their excellent services goes beyond meeting customer expectations. It also involves anticipating customers needs through consistent high-quality service and a genuine commitment to satisfaction. Reviewed on: 23rd May 2025

I applied for a home owner loan online, the process...

I applied for a home owner loan online, the process was seamless and very quick. Each time I have rang and spoken to customer service they were very helpfull. Reviewed on: 30th May 2025

London Capital Credit Union is very helpful for peop...

London Capital Credit Union is very helpful for people who struggles financially. They provide excellent advice for members to get the most of their money. Easy to reach out to them and they deal every situation fairly. Reviewed on: 30th May 2025

I got the loan I needed within the expected time...

I got the loan I needed within the expected time frame Reviewed on: 30th May 2025

I found that feedback is excellent and very friendly...

I found that feedback is excellent and very friendly service Reviewed on: 30th May 2025

Helpful, easy to save, good customer service

Helpful, easy to save, good customer service Reviewed on: 30th May 2025

All my experience with customer service were excelle...

All my experience with customer service were excellent, very helpful Reviewed on: 30th May 2025

Poor interest rates, entered into salary deduction s...

Poor interest rates, entered into salary deduction scheme but not informed that my deductions won't go into my savings account for a month so no access to money till a month later! Understand this is an issue between LCCU and my employer but this info needs to be made clear by both organisations. Fairly decent customer service but still don't respond very quickly to queries Reviewed on: 30th May 2025

Always willing to hear out customers at difficult ti...

Always willing to hear out customers at difficult times and very understanding in terms of everybody’s circumstances also try their best to come to the best decisions that is right for customers Reviewed on: 30th May 2025

Very professional and efficient in dealing with cust...

Very professional and efficient in dealing with customer Reviewed on: 30th May 2025

Customer service was brilliant I feel more secure an...

Customer service was brilliant I feel more secure and have more knowledgeable about the London Credit Union Reviewed on: 30th May 2025

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