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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.70 (187 reviews)

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4.70

Based on 187 reviews, last reviewed 19th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent support with a complex mortgage application I had a very positive experience with Loughborough Building Society during what was not the most straightforward mortgage application. My circumstance... Read more Reviewed on: 19th August 2026

Latest lowest rating:

2

I made changes to my mortgage and found communicatio... I made changes to my mortgage and found communication with the mortgage and underwriters teams were extremely poor. They simply do not communicate. ... Read more Reviewed on: 20th April 2026

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About this product

Loughborough Building Society offer mortgages for a range of circumstances.

You can apply for a Loughborough Building Society mortgage if you’re buying a home, want to borrow into retirement or have a buy to let property. If you need help with your mortgage, you can call or pop into the branch.

Loughborough Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Mortgages reviews (187)

An absolute great service throughout the whole process.

An absolute great service throughout the whole process. 100% recommend. Reviewed on: 2nd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Wayne, so glad that we could help! Response date: 2nd April 2025

Very competitive offer for the older borrower

Very competitive offer for the older borrower with the ability to extend the loan for up to 35 years which suited my circumstances. The discounted SVR option with no fee or penalty seems to be unique to Loughborough. The Advisor interview was friendly but professional and the Report was available the same day with recommendations. Reviewed on: 28th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Mike, so glad that we could help! Response date: 3rd March 2025

i did my mortgage through a broker but they were to...

i did my mortgage through a broker but they were to respond to him with any questions i had Reviewed on: 28th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Debbie, so glad that we could help! Response date: 3rd March 2025

Top Morgage provider

Very pleased with the level of service, super efficient with good customer service. Reviewed on: 26th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Hazza, so glad that we could help! Response date: 26th February 2025

Excellent Staff, Very Quick and Efficient, Ellie dea...

Excellent Staff, Very Quick and Efficient, Ellie dealt with our product change so professional and made the whole process easy and un-stressful Reviewed on: 11th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Ian, so glad that we could help! Response date: 17th February 2025

Staff are always very pleasant

Staff are always very pleasant and helpful and always do what they say they will do promptly Reviewed on: 10th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us John, so glad that we could help! Response date: 11th February 2025

Best mortgage process ever - so swift and efficient.

Best mortgage process ever - so swift and efficient. Reviewed on: 7th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Gaynor, so glad that we could help! Response date: 7th February 2025

Reasonable and understanding team

Reasonable and understanding team Reviewed on: 7th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Olyvia, so glad that we could help! Response date: 7th February 2025

Overall an okay experience but it did take a long ti...

Overall an okay experience but it did take a long time to review documents and respond to questions Reviewed on: 6th February 2025

Lady was great on the phone very helpful and knew he...

Lady was great on the phone very helpful and knew her stuff Reviewed on: 5th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Annette, so glad that we could help! Response date: 6th February 2025

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