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Loughborough Building Society: Mortgages reviews

4.70
Based on 187 reviews, last reviewed 19th Aug 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent support with a complex mortgage application I had a very positive experience with Loughborough Building Society during what was not the most straightforward mortgage application. My circumstance... Read more Reviewed on: 19th August 2026
Dion Bishop's avatar
Dion Bishop

Latest lowest rating:

2

I made changes to my mortgage and found communicatio... I made changes to my mortgage and found communication with the mortgage and underwriters teams were extremely poor. They simply do not communicate. ... Read more Reviewed on: 20th April 2026
Debbie 's avatar
Debbie

About this product

Loughborough Building Society offer mortgages for a range of circumstances.

You can apply for a Loughborough Building Society mortgage if you’re buying a home, want to borrow into retirement or have a buy to let property. If you need help with your mortgage, you can call or pop into the branch.

Loughborough Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Mortgages reviews (187)

Personal review

5
Personal review was excellent, most others are very computer driven. Older customers need more understanding of their financial status Reviewed on: 5th September 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Geoffrey, so glad that we could help! Response date: 9th September 2024
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Loughborough Building Society

House loan

5
my deal was organised by P I A financial services and was done very well Reviewed on: 3rd September 2024

I was concerned about renewing my mortgage as this w...

5
I was concerned about renewing my mortgage as this was my first time - however I got the renewal offer signed it and emailed it back within 30 mins it was approved - the offer was really good - a weight off my mind! Reviewed on: 31st August 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Jonnie, so glad that we could help! Response date: 2nd September 2024
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Loughborough Building Society

Speed of remortgage offer and acceptance

5
Received our remortgage offer following our discounted term ending. Offered a really good deal, signed the paperwork emailed back and half about later received confirmation all done and dusted. Amazing service Reviewed on: 31st August 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Mark, so glad that we could help! Response date: 2nd September 2024
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Loughborough Building Society

All good with the Building Society

5
All good with the Building Society, our solicitors were poor communicators but the Building Society and our financial advisors were very goof Reviewed on: 15th August 2024
Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 16th August 2024
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Loughborough Building Society

Excellent service quick and keep you updated ,

5
Excellent service quick and keep you updated , Reviewed on: 9th August 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Lynn, so glad that we could help! Response date: 9th August 2024
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Loughborough Building Society

It was very fast and smooth, had no hiccups and extr...

5
It was very fast and smooth, had no hiccups and extremely informative ! I’m happy Reviewed on: 22nd July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Jake, so glad that we could help! Response date: 22nd July 2024
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Loughborough Building Society

Excellent Customer Service

5
Everyone we have spoken to regarding our Family buy-to-let mortgage has been really helpful, and the level of customer service has been excellent. Reviewed on: 19th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Charlotte, so glad that we could help! Response date: 19th July 2024
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Loughborough Building Society

Initial Mortgage Enquiry

5
When initially enquiring about mortgages with the Building Society, I found that some responses could have been quicker. This however, was made up by the great customer service which I received from the mortgage advisor (Rob). He was extremely helpful throughout my application, fast to respond and went over and above to ensure that I was satisfied with everything. I would highly recommend the service which they provide. Reviewed on: 15th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 16th July 2024
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Loughborough Building Society

The Loughborough Building Society reviews applicatio...

5
The Loughborough Building Society reviews applications quickly and securely, ensuring a hassle-free process. We use advanced technology to streamline document submission and verification, safeguarding your information with top-tier security protocols. This allows for efficient and accurate assessments, speeding up approval times. Reviewed on: 12th July 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Ashok, so glad that we could help! Response date: 15th July 2024
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Loughborough Building Society

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