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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (93 reviews)

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4.81

Based on 93 reviews, last reviewed 10th Jun 2025

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

2 star

Latest highest rating:

5

Everything just 'worked', there were no holdups, no... Everything just 'worked', there were no holdups, no issues, it just worked. Reviewed on: 10th June 2025

Latest lowest rating:

1

Very slow at processing documents and no communicati... Very slow at processing documents and no communication or customer service Reviewed on: 6th December 2024

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About this product

Loughborough Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Loughborough Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Loughborough Building Society Mortgages reviews (93)

Review of the Loughborough Building Society, Mortgages:

Loughborough Building society - The Lenders choice.

Easy to deal with and very helpful on the phone. Reviewed on: 3rd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Lee, so glad that we could help! Response date: 4th April 2025

Competent and thorough

Mortgage Adviser Rob was very thorough but also friendly. I felt that i was dealing with a competent person. Reviewed on: 18th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Dave, so glad that we could help! Response date: 19th September 2024

I had my mortgage offer approved in May but we only...

I had my mortgage offer approved in May but we only completed yesterday so haven't had to deal with Loughborough as of yet so don't have a opinion Reviewed on: 11th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us David, so glad that we could help! Response date: 12th September 2024

My mortgage broker....

My mortgage broker delt directly with Loughborough, so unable to comment on most things but it seems to have going through fairly quickly and the communication betweem both parties was good and quick. Reviewed on: 11th September 2024

Reply from Loughborough Building Society Thank you for your feedback Ian, it’s much appreciated. Response date: 12th September 2024

Good value and friendly

felt the process could be faster as I had to meet a deadline. would like more human contact. Reviewed on: 10th September 2024

Reply from Loughborough Building Society Thank you for your feedback George, it’s much appreciated and will be used to guide our development in the future. Response date: 12th September 2024

Very friendly easy to communicate with They were esp...

Very friendly easy to communicate with They were especially helpful with our mortgage application I would recommend them after a long time dealing with another company who never really knew who we were A breath of fresh air Reviewed on: 7th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Angela, so glad that we could help! Response date: 9th September 2024

Personal review

Personal review was excellent, most others are very computer driven. Older customers need more understanding of their financial status Reviewed on: 5th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Geoffrey, so glad that we could help! Response date: 9th September 2024

House loan

my deal was organised by P I A financial services and was done very well Reviewed on: 3rd September 2024

I was concerned about renewing my mortgage as this w...

I was concerned about renewing my mortgage as this was my first time - however I got the renewal offer signed it and emailed it back within 30 mins it was approved - the offer was really good - a weight off my mind! Reviewed on: 31st August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Jonnie, so glad that we could help! Response date: 2nd September 2024

Speed of remortgage offer and acceptance

Received our remortgage offer following our discounted term ending. Offered a really good deal, signed the paperwork emailed back and half about later received confirmation all done and dusted. Amazing service Reviewed on: 31st August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Mark, so glad that we could help! Response date: 2nd September 2024

All good with the Building Society

All good with the Building Society, our solicitors were poor communicators but the Building Society and our financial advisors were very goof Reviewed on: 15th August 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 16th August 2024

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