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LV (Liverpool Victoria): Car Insurance reviews

View other LV (Liverpool Victoria) products
4.09
Based on 315 reviews, last reviewed 29th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024
Meadowboy1's avatar
Meadowboy1

Latest lowest rating:

1

I recommend people to not join lv car insurance. I recommend people to not join lv car insurance. especially engines are really nasty people,basically this car insurance nothing just a scamming peopl... Read more Reviewed on: 29th January 2025
Adam's avatar
Adam
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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car Insurance reviews (315)

Reasonable renewal fees

5
Unlike other insurers they offer a competitive renewal fee raTher than hike up the fee and hope customers will be lazy and not change insurer Reviewed on: 29th August 2016
David King's avatar
David King

Very pleased

4
I have never had any problems with this company very good service Reviewed on: 28th August 2016
Hayley Mulgrove's avatar
Hayley Mulgrove

Fair and not over-priced

4
They are willing to negotiate on renewal costs, and are helpful in the event of a claim. Reviewed on: 14th August 2016
Jenny Rogers's avatar
Jenny Rogers

Excellent service and good customer care

5
After paying over the odds for my insurance for many years last year I found LV and was surprised to find my insurance was considerably less. This included drivers legal protection, protected no claims and two other named drivers. I had recently retired so that brought it down a little but still, a difference of around £150 is not to be sneered at. After another driver hit my car in a car park at Christmas this year LV handled my claim professionally and the small issue I had wa... Reviewed on: 5th August 2016
Ros Binns's avatar
Ros Binns

Good value insurance

5
Very easy to deal with and a good renewal price Reviewed on: 2nd August 2016
ralph mutton's avatar
ralph mutton

Easy to change

5
Changed cars recently and policy was updated quickly and efficiently. Always received paperwork quickly and telephone advisors helpful Reviewed on: 1st August 2016
Rachel Pitts 's avatar
Rachel Pitts

Car Insurance Reviewer

5
Our car was hit by another driver when parked, luckily witnessed by someone who left details. This helped our claim with Liverpool Victoria, who speedily organised car repair and collection from home. As the hit and run was witnessed, we did not lose our insurance excess. LV dealt with everything professionally and efficiently, and made everything easy. The only problems were trying to take various 'intricate' photos of different areas of car, eg damaged area, engine chassis ... Reviewed on: 19th July 2016
Frances Heaton's avatar
Frances Heaton

Car Insurance Reviewer

5
the reminder had gone up £30 ,we did go compare found one much cheaper, sophoned them up tocancel and they matched it - RESULT Reviewed on: 14th July 2016
Christine Shelley's avatar
Christine Shelley

Car Insurance Reviewer

5
I've been with this company 3 years, they never do a high renewal price like other companies, they are very competitive, always quick to get through to customer service and very friendly, never claimed so can't comment on that, but taking a policy out is easy and straightforward Reviewed on: 14th July 2016
Zoe Comley's avatar
Zoe Comley

Great customer service

4
Always very helpful on the telephone, were very willing to give unbiased price comparison, have stayed with them for a years! Reviewed on: 17th May 2016
Jodie Mason's avatar
Jodie Mason

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