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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1420 reviews)

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4.65

Based on 1,420 reviews, last reviewed 9th Mar 2026

394% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Competitive rates Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1420)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Positive

Was all v efficient , everything was explained thoroughly before I signed the forms and handed over the cheque Reviewed on: 24th August 2022

good customer care

as above, telephoned back and friendly guidance on what to do with forms etc. Reviewed on: 24th August 2022

Good

Fabulous and friendly with a very understanding phone manner Reviewed on: 24th August 2022

Good rates, admin awkward

I have had Mansfield accounts for some years. Surprised I still have to send my passbook in and get a cheque when I’m registered for online access. And online is very clunky. Reviewed on: 24th August 2022

savings interest rates

Sadly the Mansfield savings rates were competitive for only a short while before other providers overtook. As someone looking to invest over £20k with easy access, every 0.5% makes a difference I'm afraid. Reviewed on: 24th August 2022

Excellent service

Everyone very helpful and polite Reviewed on: 24th August 2022

Great customer service

Was informed of rates on offer whilst discussing my wifes account Reviewed on: 17th August 2022

Excellent Customer Service

Friendly,welcoming staff at the Sutton-in-Ashfield branch. The Adviser took the time to help me make an informed choice. Reviewed on: 16th August 2022

Help and Advice

We made an appointment to discuss our savings plans, the help, advice and guidance we received was very good and helped us make our decision to open several savings accounts. Reviewed on: 15th August 2022

Used to have good rates

The Mansfield BS used to have a regular saver with a good rate but like a lot of them they have not kept up with increases in the base rate and now we have instant access accounts that have better rates. The branch staff are friendly and helpful. Reviewed on: 15th August 2022

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