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Mansfield Building Society: Savings reviews

4.65
Based on 1,397 reviews, last reviewed 21st Feb 2026
360% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
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15%
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5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Confident informed choices The staff member was very professional, polite and addressed our questions without being overly enthusiastic. She was able to explain and guide us to ... Read more Reviewed on: 21st February 2026
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Peter

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1397)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

Very helpful when acting as power of attorney.

4
Very helpful when acting as power of attorney. Reviewed on: 14th January 2026

Superior experience

5
Superior experience with all their products, services & branches. Reviewed on: 14th January 2026

Mansfield BS - local and they care.

4
I have been a saver with Mansfield BS for a number of years = they offer exclusive loyalty products on occasions that I have also taken out in addition to my regular account. They have a local branch network, plus an online facility that is easy to use. Reviewed on: 14th January 2026

good interest rates, good contact when needed.

5
good interest rates, good contact when needed. I have been very happy with them and no need to change so far Reviewed on: 14th January 2026

A welcoming environment

5
Mansfield Building Society office is very welcoming plus the counter staff are always friendly, polite, professional & smartly dressed. Reviewed on: 14th January 2026

I like dealing with postal accounts, no computers, w...

5
I like dealing with postal accounts, no computers, which Mansfield offers. In addition they offer good rates to savers in these accounts. Reviewed on: 14th January 2026

Brilliant

4
Every time I go in there very friendly and helpful Reviewed on: 14th January 2026

Good isa rate that remained competitive

4
Good isa rate that remained competitive Reviewed on: 14th January 2026

Always excellent customer service, friendly staff an...

5
Always excellent customer service, friendly staff and always warm welcome . I wouldn’t bank anywhere else Reviewed on: 13th January 2026

A society which understands its members and their needs

4
A society which keeps its members informed and seems to have a focus on what as a building society should be its core business - very important to both savers and borrowers. I have found the staff at the 2 or 3 branches I have used to be very helpful and understanding. The range of products seems reasonable and the content of each of the products is clear. Reviewed on: 13th January 2026

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