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Mansfield Building Society: Savings reviews

4.65
Based on 1,420 reviews, last reviewed 9th Mar 2026
293% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Competitive rates Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026
Julie B's avatar
Julie B

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1420)

Review of the Mansfield Building Society, Savings:

Friendly and helpful staff..

5
Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

Very good

4
This was a lump sum investment and the service was very good. I like to deal with the local branch office Reviewed on: 30th November 2020

Happy to support a small friendly Building Society!

5
I've been a saver with the Mansfield Building Society for around 3 years,I've found their range of Accounts to be excellent and customer service is friendly and prompt,I'm happy to recommend & support this friendly little mutual! Reviewed on: 10th November 2020

Good Interest

5
Good rate of interest and a/c was easy to set up. Reviewed on: 10th November 2020

Friendly and efficient

5
A very speedy response after a brief chat on the phone, a firm through the post and slipping the form back through the door when closed. Reply next day. Excellent and a good rate of interest too! Reviewed on: 9th November 2020

First rate service

5
Staff are so helpful, pleasant and knowledgeable. Calls are answered promptly with no "press 3" etc menu. Reviewed on: 9th November 2020

Easy to fill in forms and leave

4
There was some confusion about asking questions to setup account, your procedures but understandable in the current way of working. Reviewed on: 5th November 2020

Customer service

4
Very fficient customer service. Prompt communication by post Reviewed on: 3rd November 2020

How I see it

3
I’ve used the building society since leaving school, which is many years, but over time the Mbs has been left standing by or society’s and banks by not embracing technology and now a days it’s like working into a museum with what they can offer in the digital world. The staff tend to be helpful and the environment good,. Reviewed on: 2nd November 2020

Always found the Mansfield Building Society, very helpful, approachable with competitive Savings Products.

5
I have been a Loyal Customer of Mansfield Building Society for some time now and, currently, have two Savings Products with them. Reviewed on: 2nd November 2020

Staff are knowledgable and friendly

5
I was fully informed of the products that I purchased by excellent well trained staff and would not hesitate to recommend Mansfield B S Reviewed on: 2nd November 2020

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