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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

45% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Reply from Mansfield Building Society Thank you for taking the time to share your experience. We understand that savers increasingly want quicker processes and we’re working towards having improved digital platforms alongside traditional services. We understand the frustrations but please bear with us. Should you have any further concerns, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 23rd January 2025

Friendly and helpful staff..

Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

Good Administration Competitive rates

Good Administration Competitive rates Reviewed on: 31st December 2024

A Building Society for those with patience

Good interest rates, but it takes too much time to process applications. Reviewed on: 18th December 2024

The negative is withdrawals being by cheques

The negative is withdrawals being by cheques Reviewed on: 17th December 2024

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Just great service in the chesterfield branch

Just great service in the chesterfield branch Reviewed on: 17th December 2024

Excellent customer service, great products.

Excellent customer service, great products. Just need to move with the times a little more to make it easier and accessible Reviewed on: 16th December 2024

Local Banking with good interest rates

Good interest rates which compete with larger banking institutions combined with local availability and attentive staff ensure I continue to use Mansfield Building Society for my savings. Reviewed on: 16th December 2024

Friendly and helpful staff.

Friendly and helpful staff. Actually being able to talk to a real human instead of a machine is superb. Reviewed on: 4th December 2024

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