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Mansfield Building Society: Savings reviews

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4.63
Based on 1,057 reviews, last reviewed 29th Sep 2025
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

In branch service review Lovely environment, lovely staff, good service. Reviewed on: 29th September 2025
Verified source

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1057)

The agent who dealt with my query was very helpful a...

5
The agent who dealt with my query was very helpful and efficient. Reviewed on: 4th November 2024
S J's avatar
S J

Helpful, friendly and patient.

5
Staff are always helpful, friendly and patient. They are willing to take the time to ensure information is fully understood. Reviewed on: 4th November 2024
John Liddle 's avatar
John Liddle

Opened a new account in addition to an existing acco...

5
Opened a new account in addition to an existing account. Process was easy. Reviewed on: 4th November 2024
John Dexter's avatar
John Dexter

In branch service review

5
I like having a Building Society close to where I live. Good service and no queue. Reviewed on: 16th October 2024
Verified Member's avatar
Verified Member

Feeling unwelcomed as a prospective customer, will n...

1
Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024
Maria's avatar
Maria
Reply from Mansfield Building Society Thank you for your feedback. We’re sorry that your experience hasn’t met your expectations. We would like to hear more about this to help us understand what we can do differently. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 17th October 2024
Mansfield Building Society Logo
Mansfield Building Society

Straight from the horse's mouth.

5
Clear instructions, straight forward & quick, a satisfied customer. Reviewed on: 15th October 2024
Gillian Margaret Stockford 's avatar
Gillian Margaret Stockford

Knowledgeable staff

5
Staff were knowledgeable about the account I wanted and how best this would serve my needs. Fast and efficient service in setting up a new account. Interest rates are competitive and I would recommend people use Mansfield Building Society. Reviewed on: 15th October 2024
Viv V's avatar
Viv V

In branch service review

5
Local, easily accessible branch. The staff are so helpful both to myslef, my autie for years prior to her death and also my uncle who now suffers from dementia. Reviewed on: 14th October 2024
Verified Member's avatar
Verified Member

Excellent and friendly service at Chesterfield Branch.

5
Excellent and very friendly service at Chesterfield Branch- would definitely recommend to family and friends. Reviewed on: 9th October 2024
TS's avatar
TS

Easy to contact, feel like a valued customer

5
You can contact the building very easily, speak to a person who will sort out your issues. No hanging on the phone for half an hour before speaking to someone. Getting through to somebody who can deal with your issues in one call. It is so different to other financial institutions in the way they value their customers. Reviewed on: 8th October 2024
John J's avatar
John J

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