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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

New to Mansfield BS.

I was a new customer a few months ago and they were very good setting up an account for me and explaining what products were on offer. Since then if I go into branch I find the staff very helpful with any queries I might have. Reviewed on: 26th January 2026

Great building society

Friendly staff very helpful nothing is too much trouble very polite Reviewed on: 26th January 2026

Good Local People

Just good local people who care and show great customer service Reviewed on: 26th January 2026

A friendly experience.

A no hassle experience with support from friendly staff if needed. Reviewed on: 26th January 2026

Very kind and empathetic staff in the Chesterfield b...

Very kind and empathetic staff in the Chesterfield branch . Helped me open an account after a bereavement . They were extremely generous with their time and gave good advice . Thankyou . It was a very positive experience . Reviewed on: 26th January 2026

No problems just leave it to Mansfield

No problems just leave it to Mansfield Reviewed on: 26th January 2026

Phone support has always been excellent

Phone support has always been excellent Reviewed on: 26th January 2026

My 90 day tracker has done very well

My 90 day tracker has done very well in terms of interest. I like that you speak to a real person on the phone rather than an automated voice with numbers to press. The staff are always helpful, efficient and friendly . Reviewed on: 24th January 2026

Antiquated systems and processes.

Branch based accounts require filling out a lengthy paper form with information they already have if you're an existing member. They then say they'll aim to process within 3 working days! They have online but will your new account appear there as soon as created? No, you have to wait for Royal Mail to get a letter to you before you finally have an account number to deposit. You then have to manually apply to have it visible online. Withdrawing not easy either. Online for branch account? No, either post or in person. Free electronic payment? No, bad old paper cheque or a small amount of cash. Reviewed on: 23rd January 2026

Excellent Smaller Building Society

Personal service, very good rates, very friendly and efficient, thoroughly recommend. Reviewed on: 23rd January 2026

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