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Mansfield Building Society: Savings reviews

4.72
Based on 1,660 reviews, last reviewed 29th Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

At the Chesterfield branch I opened a savings accoun... At the Chesterfield branch I opened a savings account recently. Staff were friendly and most helpful. subsequenctly I had a problem setting up on-l... Read more Reviewed on: 29th August 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1660)

Excellent professional service!

5
Excellent professional service! Great savings rate Reviewed on: 3rd February 2026

Thank you Matilda

5
I needed help to transfer money between accounts and close accounts that were no longer required - Matilda was a great help and gave first class customer service - and was a pleasure to speak to. Reviewed on: 3rd February 2026

Always had good and friendly service at Mansfield Bu...

5
Always had good and friendly service at Mansfield Building Society. Reviewed on: 3rd February 2026

No problems fairly quick service

5
No problems fairly quick service Reviewed on: 3rd February 2026

WHEN CLOSED MY ACCOUNT

4
WHEN CLOSED MY ACCOUNT SENT ME A CHEQUE SHOULD DO BANK TRANSFERTHIS MEANT A TRIP INTO TOWN TO PAY IN THEN HAD TO WAIT 2 DAYS FOR IT TO LEAR Reviewed on: 3rd February 2026

Website and savings rate can be improved

4
I invested with you for very competitive savings rates but this declined significantly and found better home for my savings. I also recall withdrawals were in £25k batches which is really odd when one want to simply close the account. It's not necessary and as far as I'm aware only MBS do this. Otherwise very straightforward experience but could do with updating the website too. Reviewed on: 3rd February 2026

Opened a Milestone Regular savers account by post an...

5
Opened a Milestone Regular savers account by post and the account was opened within a few days complete with passbook arriving safely through the post. Reviewed on: 3rd February 2026

Great customer service..!

5
Great customer service and extremely helpful. Went to the branch to change to a better interest rate..! Reviewed on: 3rd February 2026

Super efficient sevice by post with Clare.

5
Super efficient sevice by post with Clare. Highky recomended. Exemplary First class. Reviewed on: 3rd February 2026

Bond maturing and needed to reinvest.

4
Bond maturing and needed to reinvest. The form sent gave 3 options. Reinvest it all, take some out and reinvest the rest, and take it all out. I wanted to add to what was there , and the faffing around was unbelievable and is not mentioned on the form. If you could add a fourth section that says I want to reinvest all the money and add to it. would be brilliant Reviewed on: 3rd February 2026

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