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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1660 reviews)

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4.72

Based on 1,660 reviews, last reviewed 29th Aug 2026

65% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

At the Chesterfield branch I opened a savings accoun... At the Chesterfield branch I opened a savings account recently. Staff were friendly and most helpful. subsequenctly I had a problem setting up on-l... Read more Reviewed on: 29th August 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1660)

Opened a Rgular saver account.

Opened a regular saver account. Unable to do it online, a presume the systems are not compatible. Other than that was reasonably good Reviewed on: 14th February 2026

Very professional and courteous service made me feel...

Very professional and courteous service made me feel at home and relaxed after all financial services can be daunting when you get older Reviewed on: 13th February 2026

Dealing with Mansfield BS either in branch or by pos...

Dealing with Mansfield BS either in branch or by post or phone was very straight forward. Reviewed on: 13th February 2026

Staff kind and helpful.

Staff kind and helpful. Not too long a wait in oral branch. Reviewed on: 13th February 2026

Best trust account option

I was looking for a Trust account and Mansfield was the best option. Staff were really helpful and everything went smoothly transferring funds over. Reviewed on: 13th February 2026

Opening a new savings account was straight forward

Opening a new savings account was straight forward Reviewed on: 13th February 2026

Excellent Society to deal with

Have found the Mansfield very responsive to queries and their staff to be helpful, friendly and knowledgeable. They offer a competitive range of products. Reviewed on: 13th February 2026

My Milestone savings account

I have recently opened a My Milestone savings account, which offers a competitive (6% aer variable) interest rate on monthly deposits of up to £500, i.e. £6000 over a 12-month term, more than most other regular saver accounts. I opened it by post. I had occasion to telephone a Mansfield agent about the process of opening the account. The agent answered all my questions professionally and in a friendly manner, and the account opening process has proceeded exactly as she advised. I look forward to adding to my account over the 12-month term, and to remaining a customer. Reviewed on: 13th February 2026

All excellent

All excellent. Very easy process. Reviewed on: 13th February 2026

Missing documents, documents with incorrect informat...

Missing documents, documents with incorrect information, difficulty in getting through on phone, no facility to wait for a Mansfield B. Soc. employee to answer the phone, so I decided to close the account rather than make a partial withdrawal. Then to cap it all, and after giving the necessary 3 months’ notice they failed to close the account on the agreed date. Deeply unimpressive all round. Reviewed on: 13th February 2026

Reply from Mansfield Building Society Thank you for taking the time to leave your feedback. We're sorry that your experience didn't meet our usual standards. We've taken your feedback onboard and we welcome you to reach out to us directly if you'd like to discuss your experience further. Response date: 16th February 2026

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