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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,405 reviews, last reviewed 3rd Mar 2026
351% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
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5%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Sample text - this is a test to capture the journey... Sample text - this is a test to capture the journey flow, not a review Reviewed on: 3rd March 2026
AC's avatar
AC

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
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HM
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1405)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

Perfect place to open an savings account

5
Great service at the Sutton in Ashfield branch. Friendly service. No nonsense and all done in a timely manner. Also appreciated that there was no up selling, just concentrated on my savings need. Reviewed on: 8th September 2025
Mrs C's avatar
Mrs C

First Class Service at all times.

5
Having saved in various accounts over many years I always find your service and advice very helpful. Reviewed on: 8th September 2025
Allan James Barham's avatar
Allan James Barham

Friendly staff, good rates.

5
Friendly staff, good rates. Opened account in Chesterfield Reviewed on: 8th September 2025
Gary W's avatar
Gary W

Frienly and Helpful. Excellent returns.

5
Staff at head office and Chesterfield were friendly and helpful. Excellent interest on limited access accounts. Reviewed on: 4th September 2025
David F's avatar
David F

In branch service review

5
Customer service brilliant and helpful polite. Reviewed on: 3rd September 2025

In branch service review

5
The team, great staff. Excellent service. Thank you Laurabell for All you help is outstanding. Reviewed on: 3rd September 2025

Branch experience

4
I very occasionally visit the branch but I have found the staff to be efficient and helpful with any queries. Appointments are easily arranged and with respect to new accounts all options are explained before any decision is made Reviewed on: 3rd September 2025
John B's avatar
John B

Great investment and service...

5
My wife, children and I have saved with you for many years and have always found your interest rates acceptable and your customer service in branch helpful and courteous. Reviewed on: 1st September 2025
Allan James Barham's avatar
Allan James Barham

I had a fixed term account paying a good rate of int...

5
I had a fixed term account paying a good rate of interest. Am in the process of setting up another. Reviewed on: 1st September 2025
Ian B's avatar
Ian B

Customer service at the heart of the community.

5
I found the regular saver to be one of the best value on the market, the only hitch was I had to go into branch to open the account. I thought it would be a burden but honestly, the experience was excellent. Face to face customer service in a genuine community hub. Reviewed on: 31st August 2025
Emma22's avatar
Emma22

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