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Mansfield Building Society: Savings reviews

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4.65
Based on 1,405 reviews, last reviewed 3rd Mar 2026
360% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Staff were attentive, professional and considerate. Staff were attentive, professional and considerate. Reviewed on: 3rd March 2026
Chris D's avatar
Chris D

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1405)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025
Rod's avatar
Rod

Came into branch and they gave me a form and a pre p...

5
Came into branch and they gave me a form and a pre paid envelope so I could apply for a new account. Reviewed on: 15th July 2025
Susan C's avatar
Susan C

Unfair charge for withdrawal.

3
I was given an option to close my account because of lowered interest rates. I opted to close it. Then found I had to pay £25 to have it transferred to my bank account, I thought this disgusting.I have to say Laura helped me to have my money by cheque very promptly. Lovely girl, a credit to Mansfield. Reviewed on: 15th July 2025
Janet P's avatar
Janet P

In branch service review

5
Efficient, good rates and pleasant staff (always). Reviewed on: 14th July 2025

In branch service review

5
We have been with the Society for 55 years and the customer service has always been good. Reviewed on: 14th July 2025

In branch service review

5
Friendly staff, happy to go above and beyond to help. Reviewed on: 11th July 2025

In branch service review

5
Friendly and helpful staff. Good rates. Reviewed on: 9th July 2025

In branch service review

5
Staff very friendly and helpful. Reviewed on: 9th July 2025

The account I opened was market-leading in 2023, but...

3
The account I opened was market-leading in 2023, but was then surpassed. Gradually I reduced the amount I had saved with the Mansfield. In the absence of other Mansfield accounts that were interesting to me, I decided to close my account. Reviewed on: 9th July 2025
Anon's avatar
Anon

We didnt close our accounts.

5
We didnt close our accounts. All we did was transfer two accounts from Issue 1 to Issue 2. Reviewed on: 8th July 2025
Ronald M's avatar
Ronald M

We were greeted as soon as we arrived, which was ver...

5
We were greeted as soon as we arrived, which was very comforting. Reviewed on: 8th July 2025
Carol's avatar
Carol

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