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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,411 reviews, last reviewed 4th Mar 2026
369% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer service as always. I went into the Sutton branch to transfer an existing account and this was dealt with professionally, swiftly and courteously by Hannah. I wanted to m... Read more Reviewed on: 4th March 2026
Christopher 's avatar
Christopher

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1411)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025
Rod's avatar
Rod

The process of applying for my account was much slow...

3
The process of applying for my account was much slower than I had anticipated, which was disappointing. Reviewed on: 1st July 2025
FH's avatar
FH

In branch service review

5
Very friendly, coinvent location, needs longer opening hours. Reviewed on: 27th June 2025

In branch service review

5
Keep up the good work and smiley faces. Reviewed on: 25th June 2025

Very professional and great product advice

5
Very professional and great product advice Reviewed on: 25th June 2025
Ray Wykes's avatar
Ray Wykes

Helpful Friendly and Simple to understand

5
Helpful Friendly and Simple to understand Reviewed on: 23rd June 2025
Mark H's avatar
Mark H

Top rated for customer service

5
The staff were really helpful when I was opening two new bank accounts. One lady was new and her colleague talked her through the process to make sure she did it right. They kept me informed of what they were doing along the way. I was offered a drink while I waited. The customer service was excellent. Reviewed on: 20th June 2025
Ness R's avatar
Ness R

In branch service review

5
Very friendly, reduced hours is a downside but ok. Reviewed on: 20th June 2025

Great service just getting better interest rate some...

5
Great service just getting better interest rate somewhere else Reviewed on: 20th June 2025
Sue R's avatar
Sue R

In branch service review

5
Friendly and very helpful, particularly complex issue I've had to deal with recently. Reviewed on: 19th June 2025

In branch service review

5
Friendly supportive in difficult time. Reviewed on: 19th June 2025

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