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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source
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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

In branch service review

5
Everything was smooth and easy - thank you for the great service. Reviewed on: 31st July 2025

In branch service review

5
Been with the Mansfield since approx. 1957 - a good recommendation. Reviewed on: 31st July 2025

In branch service review

5
Very helpful recently when problems with postal office failed to deliver. Reviewed on: 29th July 2025

Competitive rate on your ISA but no online access

4
You offered a v competitive rate on your ISA when I joined. This has since fallen behind some of the new players. A major drawback was/is the lack of online access including for ISA transfers. I know though that you are presently working to put in an online system. Long overdue even though you have the cash to do it with. Reviewed on: 28th July 2025
Dr Richard J Brumpton's avatar
Dr Richard J Brumpton

Great Customer Service

5
Good quick efficient set up of account, staff very friendly and helpful, local Building Society Reviewed on: 28th July 2025
Tracy G's avatar
Tracy G

Initially very good but became disappointing

4
I opened an ISA in November 2023 because the rate was very good and there is a branch nearby. The staff at the branch were helpful and friendly. I was happy with the ISA until a few weeks ago when the rate was cut substantially by more than the cut made by the Bank of England. It then became lower than many other building societies were offering. Reviewed on: 28th July 2025
Dee Bee's avatar
Dee Bee

Very helpful.

4
Very helpful. Courteous. Did what was required. Reviewed on: 28th July 2025
Triloki Nath Mehrotra's avatar
Triloki Nath Mehrotra

Good but could improve account offerings.

5
Experience was good however the reason for closures and recent withdrawals was the rates were reducing and when accounts become obsolete the rate offered is poor. I feel the Mansfield could and should improve on its on-line account offerings by offering easy access accounts. Reviewed on: 23rd July 2025
Thomas Mck's avatar
Thomas Mck

Brilliant, friendly staff, always open when I’m in S...

5
Brilliant, friendly staff, always open when I’m in Sutton. The branch is very clean and smart. Can’t fault anything. The only reason we moved on this occasion was for the savings rate. Reviewed on: 23rd July 2025
J T's avatar
J T

Great, was easy.

5
Great, was easy. Straightforward telephone and postal communications. Everything was completed easily. Reviewed on: 23rd July 2025
T Franks's avatar
T Franks

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