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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1418 reviews)

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4.65

Based on 1,418 reviews, last reviewed 7th Mar 2026

394% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

4

Could be better All was going well but when I went to collect the new passbook / certificate from the branch, I was informed that it had been posted to me. I had req... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1418)

Review of the Mansfield Building Society, Savings:

An enquiry re opening a new Club account was dealt w...

An enquiry re opening a new Club account was dealt with efficiently and very professionally by the staff with a letter giving comprehensive instructions as to how to proceed. Excellent service for Tony Harrison Reviewed on: 28th April 2025

very good in part

customer service-Bridie excellent. Getting on to the online account to register and get started- a nightmare. Reviewed on: 8th December 2023

Chesterfield Branch

Excellent staff at Chesterfield branch… both of them. Reviewed on: 8th December 2023

Rates paid on investment

A very poor rate of interest paid on Bonds compared to other providers. Reviewed on: 8th December 2023

Website info needs updating

Website gives outdated leaflet telling you how to get your identity verified. Headed into the local branch to be old it’s all done on the electoral register now. Didn’t need to go in, could just have had it dropped off. Reviewed on: 8th December 2023

Very helpful support

Now living in Devon, I needed to set up online access to my ISA account. There was a bit of a problem, due to me not writing down my password (being a good boy!), but the on-line help team were very thorough in resolving the problem. Reviewed on: 8th December 2023

A good experience

Mansfield BS has been courteous and professional throughout the registration process. A phone call from Mansfield BS early on to check my understanding was much appreciated. Reviewed on: 8th December 2023

Interest uncompetitive

appeared to be a great account when opened, but unfortunately Mansfield failed to keep up with other companies in terms of the increasing interest rates environmenrt. Reviewed on: 8th December 2023

Big service from one of the smaller Societies !

Overall, a faultless opening operation, with first class handling of transfer and general paperwork! !! Reviewed on: 8th December 2023

Not internet banking.

Very good interest rates, attractive stationery, helpful staff, efficient and timely notifications. Reviewed on: 8th December 2023

Good ISA rate

Good product. Pleasant helpful staff on end of a telephone. Call back when promised. Reviewed on: 8th December 2023

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