Write a review

Go to business site

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1419 reviews)

View other Mansfield Building Society products

4.65

Based on 1,419 reviews, last reviewed 8th Mar 2026

396% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

I posted off my isa renewal and it was back within 1... I posted off my isa renewal and it was back within 14 days. Reviewed on: 8th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1419)

Review of the Mansfield Building Society, Savings:

Friendly and helpful staff..

Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

New investor

I found opening a savings account at the Mansfield Building Society very easy, they were so helpful, friendly and pleasant to deal with. Reviewed on: 3rd November 2023

Possible Improvements

When opening a regular savings account it would have been handy to have known in advance thast you need cash/cheque on the day, I thought you could do a bank transfer within 7days! Reviewed on: 3rd November 2023

Great product and service

Mansfield Building Society consistently offer good value on our Savings and the new Kick Start Regular Saver is a great addition to their range supported by a quick and easy service from the Mansfield Branch. Reviewed on: 3rd November 2023

The personal touch

Found a financial institution that's easy to contact by phone; what's more you can speak to a person. The cherry on the bun is that a real person rang me to inform me how the ISA transfer was proceeding ! Reviewed on: 3rd November 2023

Good Customer Service in Branch

As always, I was treated as an Individual and pleasant service. Reviewed on: 3rd November 2023

Very easy process

Opened online account - very easy Once opened transferred £1 to make sure I had put in correct details. As it was 1st transfer took a while and rang customer services - very helpful. Second transaction went through very quickly Happy with overall experience Reviewed on: 3rd November 2023

Very poor communication

We gave notice to withdraw some money and the cheques sat in the building Society even though we asked for them to be posted to us. We had to ring up to find out where they were. We then gave notice to close the account several months later and told the building Society we we collect the cheques. A few days prior to the notice period ending we confirmed we would be collecting the cheques and gave a day/time for collecting. We then received a call the following day confirming everything is O.K. We went to collect them and discovered the cheques had been posted out to us???. Not sure why there is a serious breakdown in communication. Reviewed on: 3rd November 2023

Local building society, friendly and helpful staff

I recently opened a new account with MBS as the interest rate was the best at the time. The staff were very helpful, it’s good to be able to visit the branch to do it. When I forgot to transfer the money, staff phoned me to remind me- a real personal touch. Reviewed on: 3rd November 2023

Very good

Always friendly staff and very helpful. Kindness and compassion shown today with the task I had to do Reviewed on: 2nd November 2023

Worth the effort

A bit miffed that I have to send proof of ID when I'm an existing customer, but it otherwise worked well. Will have to watch out when the interest rate drops after 12 months. Reviewed on: 2nd November 2023

Alternative products

Easy access savings
from Sidekick 0.00 from 0 reviews
Customer Saver
from Bank of Ireland 5.00 from 2 reviews
Regular Savings
from Virgin Money 4.05 from 59 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub