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ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Extremely poor now.

1
Used to be a good company. I certainly cannot say that anymore. It now takes them over 2 months to settle claims. This last claim was for medication that we've had many times before, an itemised invoice was attached, yet it has still taken 9 weeks & it's not settled yet. They admitted that my initial claim hadn't been logged (their fault), yet it is still taking ages. I've had more emails 'regarding complaint' than any to to do with settling the claim. Reviewed on: 13th September 2022

Great company

5
I feel very happy with this company. Great service and support Reviewed on: 13th September 2022

Fantastic service

5
Many Pets offer a fantastic product which is v user friendly and provides complete coverage for our pet. L Reviewed on: 13th September 2022

Best pet insurance ever

5
The customer service is amazing. My dog has unfortunately been very I’ll for some time and they have paid all of my claims in full. Cannot fault many pets at all . Reviewed on: 13th September 2022

Great service

5
They are reasonably priced and pay out quickly plus only charge one excess per annum Reviewed on: 13th September 2022

The best pet insurance company

5
Excellent service for my dog at its time in need. No hassle claims Reviewed on: 13th September 2022

Brilliant customer service

5
We lost our beloved little dog this past Christmas following a tragic accident and two subsequent operations. Many Pets were fantastic in their handling of the claim at a time of our great sadness and stress . I don’t hesitate to recommend them to everyone I speak to now. Reviewed on: 13th September 2022

Easy to set up!

4
We needed a new pet insurance for our new member of the family! Found set up easy and stress free! Reviewed on: 13th September 2022

Would definitely recommend

5
We have been with Many Pets for several years and have been really impressed with the ease of contact and how smoothly and promptly claims are paid. We have recommended Many Pets to friends who have been equally impressed. Reviewed on: 13th September 2022

Many pets make owning pets easy

5
We took our insurance out with many pets as the agent made everything so easy and understandable Answered all my questions and was very patient . When I made a claim they were very compassionate and understanding and the claim paid very quickly . Reviewed on: 13th September 2022