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ManyPets: Pet insurance reviews

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4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Bought by many are brilliant

5
Highly recommend this company. The on line claim process is very easy and straight forward. Can’t fault them! Reviewed on: 15th September 2020
Helen burling's avatar
Helen burling

Wonderful and affordable

5
I have only been with bought by many for a short time but they are an amazing company at affordable prices. I love that i can book an appointment with their vets anytime of day or night. Reviewed on: 15th September 2020
Maryanne Beeching's avatar
Maryanne Beeching

Best pet insurance

5
Been with this insurance company for a year now. We haven't claim anything yet but knowing that everything that we need for our Dog max is covered by our insurance. I remember when we are looking to compare pet insurances, brought by many is far the best compare to its competitors. I know with brought by many, we are well secured and assured that max is fully covered if anything goes wrong. Reviewed on: 15th September 2020
Dominic Padilla's avatar
Dominic Padilla

Won over by customer service!!!!

5
After speaking to quite a few different insurance providers I was in no doubt I wanted to buy from Bought by Many purely down to the way the adviser was on the phone. Everything was explained well to me & I am more than happy that I am getting the best policy for my dog. Reviewed on: 15th September 2020
Claire's avatar
Claire

Very professional

5
Very friendly, helpful and quick to settle your claim. Reviewed on: 15th September 2020
K. Whittle's avatar
K. Whittle

Fairly priced, easy to claim & great customer service

5
After adopting my first dog in April 2019, I immediately bought pet insurance but there were hundreds of options and choosing was difficult until I saw the policies offered by Bought by Many. I was particularly impressed by the reasonable premiums, the lifetime policies and the yearly vet fee cover amount which far exceeded the amount offered by other insurance companies for the same cost. These benefits have proved invaluable when my dog was diagnosed with 3 lifelong chronic conditions, for which the ongoing treatment would cost more than I could afford. I was apprehensive when I first made a claim, but the process was so easy and simple; the regular updates throughout the process and the service provided by the team when I have had questions, has been second to none. Considering I had to claim a large amount in the first year, I was concerned my premiums would increase substantially in the second year, but this was not the case and Bought by Many has enabled me to continue to give my dog the best possible care. For this reason, I have and will continue to recommend Bought by Many to other pet owners to help them to give their pets the best when problems arise! Reviewed on: 15th September 2020
Dawn Loxham's avatar
Dawn Loxham

This is my first experience with Brought by Many

5
I was unsure how to make my first claim as I don’t have a computer at home. I rang on two separate occasions on the same day and both people I spoke to were really helpful and patient with my endless questions. They both put me at ease and made the process idiot prove for me to understand. I was already upset over my Boxer babe being in the Vets. But my experience over the phone helped relieve my anxiety over struggling to make a claim. Reviewed on: 15th September 2020
Andrea Mcloughlin's avatar
Andrea Mcloughlin

Very good value

5
I am really happy to know my dog is protected and I can speak to a vet via a video call if I need to , every month I get an email letting me know when my direct debit will leave my account and how much for , in the past I have had money taken that I was not aware of ( not from Brought by Many ) so this is peace of mind I am not getting ripped off , the service I have received so far is amazing and I am not bombarded by emails asking if I want x y and z . I would recommend them highly and I am pleased I know my dog has a high level of insurance for life Reviewed on: 15th September 2020
KikiMum's avatar
KikiMum

Great

5
Easy to get cover, I’ve only needed to make a claim once and it was straight forward and quick. Good value for money Reviewed on: 15th September 2020
Angela's avatar
Angela

Best value, great service, no quibbles

5
I have struggled in the past with insurers who argued over the tiniest matter and who refused to pay a claim for my late border terrier who was 16.5 when he went to sleep. I'm so glad I found BBM and am completely happy with their service Reviewed on: 15th September 2020
Suzie Turner's avatar
Suzie Turner

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