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ManyPets: Pet insurance reviews

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4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
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Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Effortless from start to finish

5
I have both my Cockapoo's with Bought by Many as the customer experience is faultless all along the way. From buying the correct policy to making a claim, it really couldn't be easier with great communication every step of the way. I have highly recommended the service to many friends and facebook contacts. Reviewed on: 15th September 2020
Jim Torrrance's avatar
Jim Torrrance

Caring and professional

5
One of my pugs suffers from seizures and after my wife and I paying cash for the vet bills until we were told his diagnosis and treatment will be for life ( he is 1 1/2) we decided to use our insurance and straight away you could tell the compassion the advisors had and they immediately started my claim and contacted my vets to get all the info and also reimbursed us for the previous cash payments we paid before calling them. Reviewed on: 15th September 2020
Paul's avatar
Paul

Great Company

5
Had to use them a couple of times. So easy to complete form on website. Took out a life policy of just over £20 a month. No worries about increasing charges. Will just pay same as long as my dog is alive Reviewed on: 15th September 2020
Moira's avatar
Moira

Fantastic Company and Staff

5
When a beloved pet requires veterinary intervention it is good to know that someone has your back and will deal with the vets direct without having to worry about filling out complicated forms. I’m also fortunate to have insured my Siamese cats when they were young so I don’t have any excess to pay either. Brilliant!! Reviewed on: 15th September 2020
Betty's avatar
Betty

Peace of mind

5
Easy to navigate around site and information laid out in clear concise manner enabling me to choose the policy that best suited our needs. Reviewed on: 15th September 2020
Beverlie carlson's avatar
Beverlie carlson

Amazing

5
Bought By Many are an amazing insurance company I have been a customer for over 2 years they have always been very helpful polite and quick at paying out on claims. I wouldn’t insure my pets with anyone else. Reviewed on: 15th September 2020
Karen Purchese's avatar
Karen Purchese

Great pet insurers

5
Easy to use website with lots of illustrated options and then easy to sign up to . Recommend you check these out. Reviewed on: 15th September 2020
Wendy's avatar
Wendy

Best value when you have many pets

5
They made it so easy to move from 3 plans to one and saved over 60%, from what I paid before. A great service when making a claim as well. Reviewed on: 15th September 2020
jules's avatar
jules

Simple and Reliable!

5
A pet insurance that offers it all, for a price you can afford! Reviewed on: 15th September 2020
Jamie's avatar
Jamie

Top drawer support during my dog's illness

5
A couple of months after I got a new dog and insured her with bought-by-many (a piece of luck trawling through the internet) my dog fell ill with suspected pancreatitis. There was also some suspicion that she may have swallowed a sock and she was due to be spade. She fell extremely ill very quickly and was rushed in to the vets where they operated immediately. No sock, but a very inflamed stomach and an infected uterus which was removed ahead of the scheduled operation. This was a very stressful time for our family as Coco was a much wanted dog and we were all enormously worried. Every person I spoke to at bought-by-many was empathetic, heard me talk on and on about Coco, was beyond kind and clearly loved animals. I was reassured that Coco was covered and the payments were made directly to the vets (£2,400) with me paying excess of just £65. Unbelievably this did not affect the premium on my insurance the following year. There was no wriggling, no suspicion, no delay - just kind, extremely efficient and high value handling of our case. I have since recommended bought-by-many to anyone who is interested - they are THAT GOOD. Coco and her family (us) feel in very safe hands. Reviewed on: 15th September 2020
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Sophie

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