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Marcus by Goldman Sachs: Savings reviews

Name: Savings
Rating: 4.62 (87 reviews)

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4.66

Based on 87 reviews, last reviewed 24th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

23%

Latest highest rating:

5

The Marcus savings account is very simple and straig... The Marcus savings account is very simple and straightforward to use, and the rate is competitive. I haven't had to contact customer service, so don't... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Poor experience with Cash ISA transfer out of Marcus Last year, I switched an ISA over to Marcus. Switching over was straightforward and was done electronically from the previous provider. Fast forward t... Read more Reviewed on: 2nd July 2023

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About this product

Marcus by Goldman Sachs launched in 2018 with an easy access savings account that initially had a market-leading interest rate. Already a Marcus by Goldman Sachs savings customer? Leave a review and let others know about your experience. Or are you looking for Marcus by Goldman Sachs reviews? See what people are saying below about their online-only savings accounts. At Smart Money People, we're changing financial services for the better.

Marcus by Goldman Sachs Savings reviews (87)

Review of the Marcus by Goldman Sachs, Savings:

Best Instant Access with Good Rate

Been with Marcus since Day 1. It is still my primary Savings account with Instant access Reviewed on: 23rd January 2022

Great

Great, works like expected, ok customer support. Reviewed on: 25th March 2023

Great Instant Access Savings Account

"It does what it says on the tin" - my only minor grouse is that I receive a website warning about scams when all I can do is transfer funds to my linked current account. I am advised by text and by e-mail everytime I make a withdrawal so I guess I am safe from an account hack. Reviewed on: 22nd March 2023

handy savings

easy to use online savings account Reviewed on: 16th March 2023

slow to put up interest rates

I like the app and have had a very positive experience so far but Marcus has failed to put up the interest rate when other online banks have, Reviewed on: 16th March 2023

First Class Service - Other Banks Please Take Note!

I opened my A/C with Marcus 2-3 years ago and can honestly say I can't fault them. In these days where everything you touch becomes a problem due to staff incompetence, it makes a very pleasant change to find at last, an organisation where you don't have to spend hours on the phone wasting your time with idiots who either can't understand what you're saying or don't know how to do their job. As an ex-bank employee myself many years ago, Well Done Marcus and keep up the good work! Reviewed on: 13th March 2023

Unimpressed

While it started off with leading rates when it first entered the market, it quickly lagged behind all the other players. After many months it now has increased rates but not enough to match the top accounts. What makes it worse is that outgoing payments seem to be incredibly delayed. It can take several hours for a payment to reach your linked bank account even on a weekday. Reviewed on: 10th March 2023