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Marshmallow: Car insurance reviews

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1.70
Based on 315 reviews, last reviewed 9th Jul 2025
200% increase in 5 star reviews
in the past 90 days
57% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
19%
See only 4 star reviews
2%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
77%

Latest highest rating:

5

I’m really grateful for the excellent service I’ve r... I’m really grateful for the excellent service I’ve received from Marshmallow Insurance. They’ve been understanding and supportive through every situat... Read more Reviewed on: 6th July 2025
Hawa 's avatar
Hawa

Latest lowest rating:

1

Predatory Pricing & Poor Customer Service Policy Period: July 2024 - July 2025 Customer Since: 1 year, clean driving record Summary: Price Gouging & Unfair Practices Marshmallow attempted to i... Read more Reviewed on: 9th July 2025
Ihor C's avatar
Ihor C
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About this product

Marshmallow provide car and van insurance policies.

With Marshmallow, you can choose from four levels of cover: lightest, essential, original and plus. You can add extras for additional costs including breakdown cover, legal protection, excess protection and Europe roaming.

Marshmallow car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Marshmallow before, you can also leave a review and share your experience.

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Marshmallow Car insurance reviews (315)

Avoid avoid avoid

1
I wish I never got my car insurance with them - it was very expensive for very poor customer service - all the issues I had were not resolved, makes me wonder how difficult they'd be to deal with if I was unfortunate enough to have an accident. Avoid avoid avoid!! Reviewed on: 29th November 2021
RH's avatar
RH

Never Ever go with them

1
If you want to end up with paying hell lot of money for no response.... Reviewed on: 24th September 2021
Akhil Mohan's avatar
Akhil Mohan

Lowest premiums

5
Easy to set up with lowest premiums.. Recomended for vehicle insurance. Reviewed on: 9th September 2021
Gayan Lakmal Dissanayake's avatar
Gayan Lakmal Dissanayake

Avoid

1
They cancelled my insurance as made a typo and intead 13th Aug 1981 I clicked 19th Aug 1981! 6 days diffrenece and I was accused by them of trying to get more benefits Reviewed on: 24th August 2021
s1234554321@hotmail.com's avatar
[email protected]

Avoid! Avoid!

1
Awful company. Really not worth for saving £200. I wish I checked reviews before I got insurance with them. Cancelled insurance with them after 4 months. Reviewed on: 8th July 2021
Gulmira Smith's avatar
Gulmira Smith

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