Write a review

Melton Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.59 (296 reviews)

View other Melton Building Society products

4.55

Based on 296 reviews, last reviewed 6th Dec 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

10%

Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024

Read all reviews Write a review

About this product

Review Melton Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Melton Building Society Mortgages reviews (296)

Fast and Friendly

The Melton Building Society have the best product for my circumstances and have worked quickly and with the minimum of fuss. All contact has been very friendly and the team has been very supportive. Melton is one of the smaller less well known lenders but definitely big on service. Reviewed on: 17th May 2021

Reply from Melton Building Society Thank you for taking the time to leave us such positive feedback. I will be passing this onto the rest of the team. Response date: 20th May 2021

Great Company

Melton Mowbray are a great company and so easy to contact and very professional. They never keep you hanging on the line, always answer their phone and give great advice . I would throughly recommend Melton Mowbray and I hope I get to stay with them when my mortgage deal ends next year with them Reviewed on: 14th May 2021

Reply from Melton Building Society Such wonderful feedback, I will make sure the team sees this and thank you for taking the time to do this. Response date: 20th May 2021

So far so good

We’ve been with the Melton for 6 years. Customer service is great hope this continues for the rest of our term. Reviewed on: 12th May 2021

Reply from Melton Building Society Thank you fr taking the time to leave us your positive feedback. I will be passing this onto the team. Response date: 20th May 2021

Excellent service

Very clear communication of what was needed and was dealt with swiftly Reviewed on: 12th May 2021

Reply from Melton Building Society It's always good to hear such positive feedback. I will pass this onto the rest of the team. Thank you. Response date: 20th May 2021

Happy customer

I've my mortgage with Melton for 20 years. Great product. Nothing is too much bother for the advisors. Reviewed on: 10th May 2021

Reply from Melton Building Society Thank you for this great feedback and for taking the time to submit it. I will pass your comments onto the rest of the team. Response date: 10th May 2021

Great to speak to real people

Smashing customer service, so refreshing to actually speak to people that are understanding of different circumstances and do try to help . Reviewed on: 7th May 2021

Reply from Melton Building Society So nice to hear, thank you for taking the time to submit your feedback. I will pass this onto the rest of the team. Response date: 10th May 2021

Consistently good and personable service

I have been with the Melton for 12 years. I have always appreciated the personal and personable touch. Good customer service. Lovely to not have a faceless organisation. Straightforward and easy to work with. Reviewed on: 5th May 2021

Reply from Melton Building Society This is great to hear, thank you Mr Alderson. I will share this with the team. Response date: 6th May 2021

Straight forward no nonsense underwriting

I have used Melton Building society for their understanding approach to real life adverse situations, and for understanding that bad things happen that can't be helped and that there can still be a lending solution if one is warranted. No "Computer says no!" Reviewed on: 16th April 2021

Archaic Submission Process

Submission requirements grow by the minute! Reviewed on: 16th April 2021

Great communication

lways available if you need to discuss a case, no hold times on the phone, staff always curtious and helpful. Reviewed on: 16th April 2021

Do you have a different Melton Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Hanley Economic Building Society 4.82 from 309 reviews
Mortgages
from Pepper Money 1.92 from 2 reviews
Mortgages
from Chetwood Bank 0.00 from 0 reviews

Want to see more from Melton Building Society?

Financial Planning
from Melton Building Society 5.00 from 1 reviews
Home Insurance
from Melton Building Society 5.00 from 1 reviews
Independent Mortgage Advice
from Melton Building Society 4.95 from 132 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub