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Melton Building Society: Mortgages reviews

4.54
Based on 296 reviews, last reviewed 6th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
10%
See only 3 star reviews
3%
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1%
See only 1 star reviews
6%

Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
Craig W's avatar
Craig W

About this product

Finding the right mortgage product can be a complicated process, but we want to make this easier for you. We collect the Melton Building Society mortgage reviews to help your decision-making process.

The Melton Building Society is a mutual organisation that offers a range of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of the product. If you’re unsure or need any other assistance, always consult the lender or an independent advisor.

Are you interested in Melton Building Society mortgages? Find out what existing mortgage holders have to say about the lender and its products by reading our reviews. Learn which mortgage products they have and how satisfied they are so far. Learn more about the application process and how smoothly it ran. Find out if they would recommend the lender to family and friends. All of this and more can be found in our Melton Building Society mortgage reviews.

Have you had experience with Melton Building Society mortgages? Write a review on Smart Money People to help others just like you secure their new home. Tell us why you chose this lender and if you’ve been satisfied with your decision. How did you find the application process: was it easy to understand? Share any experience you’ve had with the customer service team. Would you recommend the lender to family and friends? Write a review for the Melton Building Society mortgages today.

Melton Building Society Mortgages reviews (296)

Review of the Melton Building Society, Mortgages:

In 5 years of having a mortgage with The Melton have...

2
In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You have to leave your contact details and they call you back hours or evens days later. There is no online facility for checking details of your mortgage and if you need any information you have to call to request. It is generally an archaic level of service. Reviewed on: 6th December 2024
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 11th December 2024
Melton Building Society's avatar
Melton Building Society

Offer niche service

5
I originally went with Melton mowbray as they offer a family buy to let option which I struggled to find elsewhere. Have been very happy with the service provided and they recently helped me switch to a normal buy to let and were very helpful. Reviewed on: 16th November 2023
Reply from Melton Building Society Great to hear, thanks Nicki! Response date: 20th November 2023
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Melton Building Society

Always helpful.

5
I had to remortgage when I started to rent out a property to a family member, the Melton are one of the few companies who offer such a product. From the start the staff have been helpful and efficient, with emails and phonecalls answered promptly. Reviewed on: 15th November 2023
Reply from Melton Building Society Delighted to hear this, thanks Paul! Response date: 16th November 2023
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Melton Building Society

Melton Building Society Branch Review

3
The process for porting the mortgage was painful. Reviewed on: 8th November 2023

Trustworthy

5
I particularly valued the time your mortgage adviser spent discussing with me the choice of mortgage products that would best suit my circumstances. Reviewed on: 2nd November 2023
Reply from Melton Building Society Thanks Carol, great feedback! Response date: 3rd November 2023
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Melton Building Society

Great service. (Lisa Poyzer).

5
My wife and I required extra money to finish our self build and Lisa has been our contact to facilitate this. She has been very clear, friendly and professional and made the experience quite easy. Thanks Lisa Reviewed on: 28th October 2023
Reply from Melton Building Society Great to hear thanks Tom! Response date: 30th October 2023
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Melton Building Society

Exceptional service in every way possible

5
In over 20 years of borrowing in the mortgage market this is by far the highest level of service we have received by some margin. Extremely helpful, punctual and exceptional on all fronts Reviewed on: 18th October 2023
Reply from Melton Building Society Great to hear, thanks Simon! Response date: 25th October 2023
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Melton Building Society

Highly recommend

4
The staff were very respectful and helpful.I was very impressed with the level of service and quality of the product I received. I would highly recommend them to anyone. Reviewed on: 13th October 2023
Reply from Melton Building Society Great feedback, thank you! Response date: 13th October 2023
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Melton Building Society

Melton Building Society Branch Review

5
Service is more friendly than banks, and I like being a member, not just a customer. Reviewed on: 9th October 2023

Outstanding Service from Charles.

5
Today, me & my girlfriend spoke to Charles Lewis on the mortgage team at Melton Mowbray. We went into the call concerned & confused by previous info we were given regarding our 1st & subsequent mortgage payments. We were told that potentially we MAY have to pay £1900 within the space of 3 days!! After just 15 mins on the call with Charles, our minds were clear of what was happening thanks to Charles patience & him taking the time out to discuss the ins & outs of what was going to happen. We can’t thank Charles enough for his clear & concise info, having just moved into a new home a little over a week ago, the info we got reduced our stress levels no end. Thank you Charles Lewis. Reviewed on: 9th October 2023
Reply from Melton Building Society Brilliant to hear, thanks John! Response date: 13th October 2023
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Melton Building Society

Melton Building Society Branch Review

5
I have a mortgage with the Society which I am very happy with. Reviewed on: 6th October 2023

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