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Melton Building Society: Savings reviews

Name: Savings
Rating: 4.8 (2288 reviews)

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4.73

Based on 2,288 reviews, last reviewed 13th Jan 2025

56% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

In branch service review Like the high interest rates. Would like you to make it easier to have nominated bank account for withdrawals on my account (could not set on up easil... Read more Reviewed on: 13th January 2025

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Latest lowest rating:

1

you try calling me but did not leave message, so ple... you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024

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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2288)

Always feel welcome

I always feel welcome when coming in to your Oakham branch. The staff are so bubbly and friendly and never hesitate to go that extra mile for you. Reviewed on: 8th January 2019

Reply from Melton Building Society Always good to hear - thank you for leaving us your feedback. Response date: 10th January 2019

Wonderful

Great staff, great service. Always happy laughing smiling, great atmosphere to enter. Would always recommend the place to friends and family, can't fault it. Wide range of services available, have used a few. Reviewed on: 7th January 2019

Reply from Melton Building Society Thank you for taking the time to leave such great feedback. I will ensure that this is passed on to the rest of the team. Response date: 10th January 2019

Review

Friendly, helpful staff. Always smiling Reviewed on: 5th December 2018

Reply from Melton Building Society Great feedback, thank you. Response date: 7th December 2018

Great

Great Service and friendly faces that are welcoming Reviewed on: 29th November 2018

Reply from Melton Building Society Thank you for taking the time to leave us your feedback, much appreciated. Response date: 30th November 2018

Always great

Always receive friendly efficient service, customer of many years. Reviewed on: 26th November 2018

Reply from Melton Building Society Thank you for your positive feedback - this is much appreciated. Response date: 30th November 2018

Brilliant

Very Friendly. Always have a laugh, staff are caring about customers. Reviewed on: 20th November 2018

Reply from Melton Building Society That's great to hear - many thanks for your feedback. Response date: 23rd November 2018

Awful communication/ customer service & time management

Wouldn’t recommend Melton building society for a mortgage to anyone. Communication is nil!, never phone/email when they tell you they’re going to. Time management is awful ( even colleagues at work have commented on how long some things have taken to process)!!! 48 hours to process 3 words on an email???? & 5 days for the valuation to be reviewed ( my colleague had a valuation the same day and received the report back that afternoon. Reviewed on: 16th November 2018

Reply from Melton Building Society We are sorry to note your feedback. We take such comments seriously and would welcome the opportunity to discuss your comments further. Please contact Neil Page - Head of Lending Operations on 01664 414008. Response date: 23rd November 2018

Grantham branch

Welcome atmosphere is brilliant and staff is very helpful i also like Roses laugh. Reviewed on: 13th November 2018

Reply from Melton Building Society Thank you for leaving us your positive feedback - I will pass your comments onto Rose! Response date: 16th November 2018

Grantham branch

Always happy when at the branch and been customers a long time Reviewed on: 13th November 2018

Reply from Melton Building Society Thank you for taking the time to leave us your feedback. Response date: 16th November 2018

Brilliant

Account opening process was efficient, informative and friendly. Just what you want. Reviewed on: 30th October 2018

Reply from Melton Building Society Really good to hear, thank you for your feedback. Response date: 2nd November 2018

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Melton Building Society: Savings reviews

56% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Melton Building Society: Savings now

Melton Building Society Savings reviews (2288)

Always feel welcome

Wonderful

Review

Great

Always great

Brilliant

Awful communication/ customer service & time management

Grantham branch

Grantham branch

Brilliant

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