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Melton Building Society: Savings reviews

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4.70
Based on 2,297 reviews, last reviewed 2nd Sep 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
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2%
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1%
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1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
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Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

Wonderful

5
Great staff, great service. Always happy laughing smiling, great atmosphere to enter. Would always recommend the place to friends and family, can't fault it. Wide range of services available, have used a few. Reviewed on: 7th January 2019
Oakham branch member's avatar
Oakham branch member
Reply from Melton Building Society Thank you for taking the time to leave such great feedback. I will ensure that this is passed on to the rest of the team. Response date: 10th January 2019
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Melton Building Society

Review

5
Friendly, helpful staff. Always smiling Reviewed on: 5th December 2018
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Oakham branch member
Reply from Melton Building Society Great feedback, thank you. Response date: 7th December 2018
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Melton Building Society

Great

5
Great Service and friendly faces that are welcoming Reviewed on: 29th November 2018
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Oakham branch member
Reply from Melton Building Society Thank you for taking the time to leave us your feedback, much appreciated. Response date: 30th November 2018
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Melton Building Society

Always great

5
Always receive friendly efficient service, customer of many years. Reviewed on: 26th November 2018
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Oakham branch member
Reply from Melton Building Society Thank you for your positive feedback - this is much appreciated. Response date: 30th November 2018
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Melton Building Society

Brilliant

5
Very Friendly. Always have a laugh, staff are caring about customers. Reviewed on: 20th November 2018
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Oakham branch member
Reply from Melton Building Society That's great to hear - many thanks for your feedback. Response date: 23rd November 2018
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Melton Building Society

Awful communication/ customer service & time management

1
Wouldn’t recommend Melton building society for a mortgage to anyone. Communication is nil!, never phone/email when they tell you they’re going to. Time management is awful ( even colleagues at work have commented on how long some things have taken to process)!!! 48 hours to process 3 words on an email???? & 5 days for the valuation to be reviewed ( my colleague had a valuation the same day and received the report back that afternoon. Reviewed on: 16th November 2018
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Unhappycustomer
Reply from Melton Building Society We are sorry to note your feedback. We take such comments seriously and would welcome the opportunity to discuss your comments further. Please contact Neil Page - Head of Lending Operations on 01664 414008. Response date: 23rd November 2018
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Melton Building Society

Grantham branch

5
Welcome atmosphere is brilliant and staff is very helpful i also like Roses laugh. Reviewed on: 13th November 2018
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Grantham branch member
Reply from Melton Building Society Thank you for leaving us your positive feedback - I will pass your comments onto Rose! Response date: 16th November 2018
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Melton Building Society

Grantham branch

5
Always happy when at the branch and been customers a long time Reviewed on: 13th November 2018
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Grantham branch member
Reply from Melton Building Society Thank you for taking the time to leave us your feedback. Response date: 16th November 2018
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Melton Building Society

Brilliant

5
Account opening process was efficient, informative and friendly. Just what you want. Reviewed on: 30th October 2018
Oakham branch member's avatar
Oakham branch member
Reply from Melton Building Society Really good to hear, thank you for your feedback. Response date: 2nd November 2018
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Melton Building Society

Overall experience

5
The best financial establishment in Oakham. Staff always professional , helpful and friendly Reviewed on: 26th October 2018
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Oakham branch member
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 29th October 2018
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Melton Building Society

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