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Melton Building Society: Savings reviews

View other Melton Building Society products
4.70
Based on 2,297 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
9%
See only 3 star reviews
2%
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1%
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1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

In branch service review

5
I like the fact that you can walk into a local branch and chat with a real person face-to-face. Reviewed on: 25th March 2024
Verified Member's avatar
Verified Member

Shambolic Online Saving Application process

1
After 17 days unable to open an online saving account. Give phone calls, seven postal letters, two in branch visits. Last letter received had incorrect reference numbers on it, identified yet another step to be done and another letter rejected an original document requesting it to be supplied again. Nothing in the interaction with the BS gives me any confidence they have any quality, financial controls or empathy towards a customer. Reviewed on: 23rd March 2024
J D's avatar
J D
Reply from Melton Building Society We're sorry to hear of the difficulty you have experienced. We would like to hear more about your experience so we can try and be better next time. If you can send us more information and your details to [email protected] we can look into what’s happened and support you where we can. Many thanks, Josh. Response date: 25th March 2024
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Melton Building Society

Melton Building Society offers excellent financial a...

5
Melton Building Society offers excellent financial advice and staff are very knowledgeable and helpful Reviewed on: 21st March 2024
BS's avatar
BS
Reply from Melton Building Society Fantastic to hear, thank you! Response date: 22nd March 2024
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Melton Building Society

In branch service review

5
Website needs to be easier to use re. investment payment. Reviewed on: 20th March 2024
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Verified Member

In branch service review

5
I don't think you could improve on the service I reveived, it was first class. Reviewed on: 19th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and helpful staff who understood my requirements. Reviewed on: 19th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Looked online and they offered good rates. As I am older I am looking to move away from online so their branch service is good for me. Reviewed on: 15th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Branch is very local, no issues on the phone, easy to do banking. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

4
Local branches in Oakham and Stamford. Friendly staff, always helpful. Product range could be better, especially for competitive accounts with restricted access, e.g. see nationwide's triple access, or something with better guarentees than FSCS compensation scheme, even if a lower rate of interet. Reviewed on: 12th March 2024
Verified Member's avatar
Verified Member

Excellent customer service

5
Excellent customer service so helpful in sorting out my queries. Reviewed on: 11th March 2024
Valerie E's avatar
Valerie E
Reply from Melton Building Society Great to hear, thanks Valerie! Response date: 12th March 2024
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Melton Building Society

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