Smart Money People Logo
Share this page
Link copied

Melton Building Society: Savings reviews

View other Melton Building Society products
4.72
Based on 2,294 reviews, last reviewed 14th Apr 2025
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

1

I wanted to visit the branch but when I got there it... I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to ... Read more Reviewed on: 3rd April 2025
Jane W's avatar
Jane W
Read all reviews See your review

About this product

Melton Building Society Savings reviews (2294)

Review of the Melton Building Society, Savings:

friendly

5
always very friendly and helpful Reviewed on: 3rd April 2019
Oakham branch member's avatar
Oakham branch member
Reply from Melton Building Society Thank you for taking the time to leave us your positive feedback. Response date: 4th April 2019
Melton Building Society's avatar
Melton Building Society

Great Building Society

5
First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had great product knowledge. Highly recommend this building society and branch to others. Reviewed on: 14th April 2025
Eve's avatar
Eve
Reply from Melton Building Society We are delighted to hear this. Thanks Eve! Response date: 15th April 2025
Melton Building Society's avatar
Melton Building Society

Competitive rates but archaic application process

3
Opening a new savings account as a new customer felt like a return to the 1980s. Application was via post including a cheque. I received account details via post, but had to phone to request an online sign-in password. Line was busy, so they called me back several hours later. Customer support staff member was nice and helpful, but the whole process was dated and inconvenient in a modern digital world. Reviewed on: 3rd April 2025
Chris Smith's avatar
Chris Smith

I wanted to visit the branch but when I got there it...

1
I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to get on line. Not good enough! When I have been in before they have said I had to book an appointment. Reviewed on: 3rd April 2025
Jane W's avatar
Jane W

It takes 2

5
Have opened 2 accounts with The Melton, really easy to deal with and for my generation, a passbook is a must, fantastic, pleasant, experience Reviewed on: 27th March 2025
Ryan F's avatar
Ryan F
Reply from Melton Building Society Delighted to hear this, thanks Ryan Response date: 28th March 2025
Melton Building Society's avatar
Melton Building Society

Friendly and efficient service.

5
Friendly and efficient service. Treated with respect and courtesy, kept informed about the process. Reviewed on: 26th March 2025
Mary H's avatar
Mary H
Reply from Melton Building Society Wonderful feedback, thanks Mary Response date: 28th March 2025
Melton Building Society's avatar
Melton Building Society

Feeling part of the family-

5
Very easy processes that make you feel safe as a saver, and ensure you understand the product that you are investing in easily. Lots of plan speak removing potential problems before they start. Reviewed on: 26th March 2025
Di F's avatar
Di F
Reply from Melton Building Society Great to hear, thanks Di Response date: 28th March 2025
Melton Building Society's avatar
Melton Building Society

In branch service review

5
Like the high interest rates. Would like you to make it easier to have nominated bank account for withdrawals on my account (could not set on up easily). Reviewed on: 13th January 2025

Just spoke to Keira at the Melton Mowbray branch.

5
Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say Keira was by far the most helpful person I have ever dealt with. Reviewed on: 4th January 2025
Glenn's avatar
Glenn
Reply from Melton Building Society Great feedback, thanks Glenn! Response date: 6th January 2025
Melton Building Society's avatar
Melton Building Society

In branch service review

5
Friendly and knowledgeable staff. Reviewed on: 1st January 2025

In branch service review

4
I would prefer that the money is invested for a full year. Also, the cheque I sent to open the account was rejected and I was charged �15 for this!. Reviewed on: 1st January 2025

Do you have a different Melton Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Melton Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill