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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.81 (2236 reviews)

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4.76

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

They supported us when other banks didn't care

When HSBC imposed banking charges on our small community bank account we decided to save money and try and find a bank that did not penalise small organizations that seek to support vulnerable people in their community. The£60 annual fee would have helped us to support a homeless person for two nights. We then applied to Nat West, Santander and Stirling. All rejected us for various reasons. Metro Bank accepted our business and we are very happy customers. Having always been in the black and never caused any trouble we felt rejected by others. Thank you Metro you have been brilliant for us. Reviewed on: 4th April 2023

Excellent Service all round

Excellent service extremely helpful and friendly people to deal with nothings to much trouble, and I can bank through my local post office if the need arises. In my personal opinion I rate them a 100%. Reviewed on: 4th April 2023

Responsive and Supportive

Far better than old legacy banks, go into a real branch, speak to a real person, or email and actually get an answer from a competent and authorised person, rather than being sent in circles to 6 other departments, none of whom can actually help. Reviewed on: 4th April 2023

Great

The customer service was amazing. I didn’t have to wait long and the respect I received from all the workers was greed. Reviewed on: 4th April 2023

The best bank for service

The best bank for service for a charity Reviewed on: 4th April 2023

Excellent Bank

I am able to speak to the branch manager whenever I have a problem. No wanting time on the phone. The staff are very polite and helpful. Very easy to operate their online banking. Finally wish I had opened my bank account earlier. Reviewed on: 4th April 2023

Top Class

I have had no issues with banking with Metro Bank for my Business accounts. Whenever, I have needed to make large payments or even international payments, talking to the advisor on the telephone has always been straight-forward and simple to make my payments through them. Reviewed on: 4th April 2023

Excellent service

In tune with todays business good customer relations Reviewed on: 4th April 2023

Simply great!!

I have been a business account customer for several years love the simplicity. I find banking online easier to use than other banks and if I have any issues, it is easy to speak to someone, rather than only being presented with a list of options that take you round in circles and still don't resolve your query! Being able to get a new card in branch is brilliant and I have had to use a couple of times - why can't other banks do it instead of having to wait for a week or more for it to arrive in the post? Reviewed on: 4th April 2023

THE BEST

The best Bank in my 50 years experience working in business for differen companies and for myself. Precise efficient, friendly and easy acess 7/7 Reviewed on: 4th April 2023

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