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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.77 (2236 reviews)

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4.77

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Fantastic customer service

After a period of absence of 3 months I called in at my Metro branch. They welcomed me by name. Fabulous!! Reviewed on: 10th March 2023

Customer service

Efficient and excellent customer service. Reviewed on: 10th March 2023

Great Bank

Metro are amazing Bank always been there for me Reviewed on: 10th March 2023

Simple. Efficient. Effective. Friendly

Perfect for small business community account. You can even produce invoices straight from the account. And reconcile. Great App. Reviewed on: 10th March 2023

A well run bank

No issue is too small to resolve - a very good service all round. Reviewed on: 10th March 2023

Effortless banking

Nothing is ever too much trouble for Metro Bank. They’re as helpful on the phone as they are in-branch. Plus, their business banking app is a breeze to use. Reviewed on: 10th March 2023

Excellent service

I have been impressed by the simple and excellent service that I have received without having to pay any fees. Reviewed on: 10th March 2023

10/10 would recommend everyone.

It is one of the first banks I have used after coming to London. I loved their hospitality. 10/10 would recommend everyone. Reviewed on: 10th March 2023

Supporting communities.

We set up up as a small charity, Expert Link, in 2021. The Charity was born from, and is led by, people with lived experience of social disadvantage. We have a robust governance structure that oversees an incredibly gifted operational staff team. We are recognised as the best in our field. All other high street banks that we approached appeared un-interested in our business, at best, and put up obstacles preventing us from opening an account. Metro-bank sat and listened to our story and supported us to open an account with them. We have grown from approximately £50,000 in our very first year to expecting to turn over circ. £375k in 2023/4. Admittedly, we have had challenges around banking. However, when I have discussed these with other small charities who have accounts with different high street banks, they have had very similar experiences, and in some cases worse so. So why should Metro Bank get an award, because they listen and support those who need support the most. And because of that, helped to give those who need a voice, those most vulnerable and disadvantaged in our society, a voice. This voice has created national policy change benefiting our communities. We have recently supported those suffering form gambling harms to set up a new national charity. We will be supporting them to open an account at Metro Bank. We will be recommended Metro Bank nationally as a bank that listens and supports communities and groups similar to our own. Reviewed on: 10th March 2023

Best Bank

I recently opened a new business account with Metro Bank and I cannot fault them, excellent terms, the team are very helpful, easily contactable by phone (no call centre issues) and available to see someone face to face 7 days a week. Would thoroughly recommend them. Reviewed on: 10th March 2023

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