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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.77 (2236 reviews)

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4.77

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Open late and great

Love these guys. Personal service, dog biscuits and open late. What more do you beed Reviewed on: 10th March 2023

Personal touch that is always available!

You can call your own Bank and speak to people who know you and your business. In a world where you are increasingly left feeling like you are the problem, Metro always look to help and answer problems usually in surprisingly quick response times. They really do inspire confidence and ambition for your business. Reviewed on: 10th March 2023

Best by far

Best branch opening hours, well staffed, friendly. Easy to use and reliable banking app. Reviewed on: 10th March 2023

Great bank

Open on weekends and close late.. Reviewed on: 10th March 2023

Great everything

Terrific service both online and in person. Transparent and reasonable charges. Reviewed on: 10th March 2023

Metro Bank Business Banking - terrible

Very slow account opening process. Long waiting times each time I visit a branch to speak to someone. Numerous issues just trying to get access to the bank account. Subsequent issues with their website and overseas payments (eventually finding out using Microsoft Edge apparently stops this from working). Then told my company was too big for their Business Banking product and it would be moved to Commercial Banking - but that their onboarding process had raised red flags and could take the account on (but also unable to stay on the existing product and so the account was going to be closed....). I could add lots more but feel that should give everyone the picture - avoid. It's not worth the stress. Reviewed on: 10th March 2023

Always very helpful

Most impressive how the Bank staff are always willing to help Reviewed on: 10th March 2023

Good banking

Very good bank. I have business account and I'm very satisfied with my bank. Thanks Reviewed on: 10th March 2023

Awesome bank

Always a top experience - quick, easy and professional Reviewed on: 10th March 2023

Amazing service

I always found the customer service amazing and never have any problem . Amazing service Reviewed on: 10th March 2023

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