Smart Money People Logo
Share this page
Link copied

Metro Bank: Business Banking reviews

View other Metro Bank products
4.76
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W
Read all reviews Write a review

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Review Metro Bank: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Business Banking reviews (2236)

No Hassle banking with my needs always at the forefront

5
Metro bank have been absolutely fantastic! I opened my business account 3 years ago as had waited 13 weeks with HSBC (who at the time I banked with) and still did not have an account! I called Metro bank in desperation as my business was due to open in 1 week and within 24 hours I had my account, printed cheque book and everything I needed to operate. Since then the service has NEVER failed to please. Everytime you call you are greeted on the end of the phone by a cheery, helpful member of the team who clearly enjoys working for this company. Online requests are dealth with promptly and efficiently. My business manager Grant Shergold is always there to help and offer advice with my business, advice I trust. I honestly think they fully deserve this award! My only negative point is that I do not have a local branch which I believe may be coming soon!! Well done team Metro! Reviewed on: 11th March 2021
Sarah Butler's avatar
Sarah Butler

Brilliant

5
I love that they are open 7 days a week and even after work hours. Customer service is always excellent, you always have someone meet you at the door and direct you to where you need to be. Lost cards are printed in store no more than a 5 min wait for a new card. Opening a business account was simple and straight forward. #andmore what's not to like about them? join in now Reviewed on: 11th March 2021
Stacia's avatar
Stacia

Our Charity

5
Metro Bank have been so supportive since we started. We became a charity end of 2019, so the first year for us has been so tough, but Metro have been an amazing helping hand through out. Thank you to everyone at Metrobank in Kingston. Reviewed on: 11th March 2021
create4mentalhealth's avatar
create4mentalhealth

Fast and Effective

5
Time and efficiency in the business world are so valuable. Have a bank that act and responds quickly and effectively is key and Metro do this all of the time. Reviewed on: 11th March 2021
Jason's avatar
Jason

From start to finish

5
Trying to switch our business account during a Pandemic seemed near on impossible until we approached Metro Bank. From the initial application straight through to card activation we received nothing but the best in customer service. The online process itself was simple and clear and when we did go into branch (Solihull) we were treated like the most important people in the branch. I can not praise them enough. Thank you Reviewed on: 11th March 2021
BusyR's avatar
BusyR

Fantastic Bank!

5
Metro bank is a fantastic bank, all of their staff are always really helpful and you can always get through to them on the phone without hour wait times Reviewed on: 11th March 2021
VikA's avatar
VikA

a very easy way to get yourself started

4
Metrobank make it very easy to get started in business banking, friendly staff and easy systems, no appointments, you just need to realise you might wait a little if you want a more than over the counter transaction on your visit, plus keep £5k in the account and there is no charge !! Reviewed on: 11th March 2021
Scott Illman 's avatar
Scott Illman

Simply the BEST

5
Metro bank is there for customers when other banks aren't. Reviewed on: 11th March 2021
Ebadollah Kakavand Asadi 's avatar
Ebadollah Kakavand Asadi

Brilliant

5
Its fairly easy to use and maintain the online Reviewed on: 11th March 2021
Mahmed's avatar
Mahmed

First class service

5
As a business customer, since switching to Metro Bank I have been extremely impressed with all the people I have had to talk to at Metro Bank, even the smallest issue is dealt with immediately Reviewed on: 11th March 2021
Rory Gavin's avatar
Rory Gavin

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Travel Money

    from Metro Bank 4.95 from 38 reviews
    Metro Bank

  • Instant Access Savings

    from Metro Bank 4.92 from 481 reviews
    Metro Bank

  • Young Saver

    from Metro Bank 4.89 from 392 reviews
    Metro Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill