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Metro Bank: Business Banking reviews

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4.81
Based on 2,235 reviews, last reviewed 29th Nov 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

No account manager and just waiting to add fees when... No account manager and just waiting to add fees whenever they can. Multiple times get payments turned down because staff cannot read authorised person... Read more Reviewed on: 29th November 2024
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N Mehta
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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2235)

Brilliant

5
I love that they are open 7 days a week and even after work hours. Customer service is always excellent, you always have someone meet you at the door and direct you to where you need to be. Lost cards are printed in store no more than a 5 min wait for a new card. Opening a business account was simple and straight forward. #andmore what's not to like about them? join in now Reviewed on: 11th March 2021
Stacia's avatar
Stacia

Our Charity

5
Metro Bank have been so supportive since we started. We became a charity end of 2019, so the first year for us has been so tough, but Metro have been an amazing helping hand through out. Thank you to everyone at Metrobank in Kingston. Reviewed on: 11th March 2021
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create4mentalhealth

Fast and Effective

5
Time and efficiency in the business world are so valuable. Have a bank that act and responds quickly and effectively is key and Metro do this all of the time. Reviewed on: 11th March 2021
Jason's avatar
Jason

From start to finish

5
Trying to switch our business account during a Pandemic seemed near on impossible until we approached Metro Bank. From the initial application straight through to card activation we received nothing but the best in customer service. The online process itself was simple and clear and when we did go into branch (Solihull) we were treated like the most important people in the branch. I can not praise them enough. Thank you Reviewed on: 11th March 2021
BusyR's avatar
BusyR

Fantastic Bank!

5
Metro bank is a fantastic bank, all of their staff are always really helpful and you can always get through to them on the phone without hour wait times Reviewed on: 11th March 2021
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VikA

a very easy way to get yourself started

4
Metrobank make it very easy to get started in business banking, friendly staff and easy systems, no appointments, you just need to realise you might wait a little if you want a more than over the counter transaction on your visit, plus keep £5k in the account and there is no charge !! Reviewed on: 11th March 2021
Scott Illman 's avatar
Scott Illman

Simply the BEST

5
Metro bank is there for customers when other banks aren't. Reviewed on: 11th March 2021
Ebadollah Kakavand Asadi 's avatar
Ebadollah Kakavand Asadi

Brilliant

5
Its fairly easy to use and maintain the online Reviewed on: 11th March 2021
Mahmed's avatar
Mahmed

First class service

5
As a business customer, since switching to Metro Bank I have been extremely impressed with all the people I have had to talk to at Metro Bank, even the smallest issue is dealt with immediately Reviewed on: 11th March 2021
Rory Gavin's avatar
Rory Gavin

Good customer service

5
Doing business with them has always been a pleasure. Their opening hours are convenient as they are open after my business hours. I understand now with lockdown, they are on restricted opening hours , I am hoping it will go back to normal soon. Email enquiries have always been prompt. Staff are always polite and welcoming. Reviewed on: 11th March 2021
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Sailajagali

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