Write a review

Go to business site

Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.77 (2236 reviews)

View other Metro Bank products

4.77

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

Read all reviews See your review

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Brilliant

I love that they are open 7 days a week and even after work hours. Customer service is always excellent, you always have someone meet you at the door and direct you to where you need to be. Lost cards are printed in store no more than a 5 min wait for a new card. Opening a business account was simple and straight forward. #andmore what's not to like about them? join in now Reviewed on: 11th March 2021

Our Charity

Metro Bank have been so supportive since we started. We became a charity end of 2019, so the first year for us has been so tough, but Metro have been an amazing helping hand through out. Thank you to everyone at Metrobank in Kingston. Reviewed on: 11th March 2021

Fast and Effective

Time and efficiency in the business world are so valuable. Have a bank that act and responds quickly and effectively is key and Metro do this all of the time. Reviewed on: 11th March 2021

From start to finish

Trying to switch our business account during a Pandemic seemed near on impossible until we approached Metro Bank. From the initial application straight through to card activation we received nothing but the best in customer service. The online process itself was simple and clear and when we did go into branch (Solihull) we were treated like the most important people in the branch. I can not praise them enough. Thank you Reviewed on: 11th March 2021

Fantastic Bank!

Metro bank is a fantastic bank, all of their staff are always really helpful and you can always get through to them on the phone without hour wait times Reviewed on: 11th March 2021

a very easy way to get yourself started

Metrobank make it very easy to get started in business banking, friendly staff and easy systems, no appointments, you just need to realise you might wait a little if you want a more than over the counter transaction on your visit, plus keep £5k in the account and there is no charge !! Reviewed on: 11th March 2021

Simply the BEST

Metro bank is there for customers when other banks aren't. Reviewed on: 11th March 2021

Brilliant

Its fairly easy to use and maintain the online Reviewed on: 11th March 2021

First class service

As a business customer, since switching to Metro Bank I have been extremely impressed with all the people I have had to talk to at Metro Bank, even the smallest issue is dealt with immediately Reviewed on: 11th March 2021

Good customer service

Doing business with them has always been a pleasure. Their opening hours are convenient as they are open after my business hours. I understand now with lockdown, they are on restricted opening hours , I am hoping it will go back to normal soon. Email enquiries have always been prompt. Staff are always polite and welcoming. Reviewed on: 11th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Business Banking
from HSBC 2.18 from 217 reviews
Business account
from Zempler Bank 4.82 from 9390 reviews
Multi-currency business account
from Equals Money 0.00 from 0 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Metro Bank: Business Banking reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Metro Bank Business Banking reviews (2236)

Friendly, Efficient and Accessible Service

Brilliant

Our Charity

Fast and Effective

From start to finish

Fantastic Bank!

a very easy way to get yourself started

Simply the BEST

Brilliant

First class service

Good customer service

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Travel Money

Instant Access Savings

Young Saver

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024