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Metro Bank: Business Banking reviews

4.81
Based on 2,235 reviews, last reviewed 29th Nov 2024
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Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

No account manager and just waiting to add fees when... No account manager and just waiting to add fees whenever they can. Multiple times get payments turned down because staff cannot read authorised person... Read more Reviewed on: 29th November 2024
N Mehta's avatar
N Mehta

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2235)

Their to help small business

5
Open all hours always helpful and helps to encourage small business to keep going Reviewed on: 10th March 2021

Accessible , easy , approachable

5
The ease of banking for extended opening hours and direct access to a team member whether on the phone or in branch is a huge benefit . Never a quibble over obtaining a coin float , never a problem to pay items in or out , direct line to branch and not a call centre . Emails answered directly by personnel in branch . face to face contact as oppose to machine use in branch . Always staff available to help . I really cannot over-enthuse about our experience with our branch in Brighton . Simple things like - lost or broken card - instant printing of replacement . Easy Easy banking . Reviewed on: 10th March 2021

Charity-friendly business banking

5
Metro provide our little charity with business banking facilities that we otherwise couldn't afford. We love how helpful and friendly the staff are while always remaining professional and diligent. The weekend opening hours are really helpful as we can bank cash straight away from our fundraising activities, which tend to be on Saturdays. Highly recommended if you want a professional service with a friendly approach. Reviewed on: 10th March 2021

Always willing to go the extra mile for you.

5
Opening hours are marvellous, extremely friendly staff, and great services. Plus free pens ;) Reviewed on: 10th March 2021

mr derry curry

4
its more user friendly than most high st. banks. Reviewed on: 10th March 2021

Great service

5
Excellent website, staff have always been helpful over the phone. Reviewed on: 10th March 2021

Excellent customer service

5
For online business banking, this is the best experience I have had. Really good customer service. Quick to respond. Never say No. Website for banking really intuitive. Super online banking. Reviewed on: 10th March 2021

Great service

5
recently changed from NatWest to Metro Bank we were so impressed in the transition we dealt with people face to face instead of talking to people who are working from home and invariably spent hours chasing things up because they had not come back to us which was why we moved Reviewed on: 10th March 2021

Accessible, Welcoming and Professional

5
The bank in Brighton makes a very bold statement with its impressive building , it combines the grandeur of old with a very modern design. I love going in there to be greeted by the friendly staff and appreciate being able to have easy access to the account from home too. Reviewed on: 10th March 2021

Top Rated Best Bank in the Market Place

5
Metro Bank are without doubt the best business banking providers in the UK. They care passionately about their customers and are on hand 24/7 to deal with any queries. Customer attention and service is at the heart of everything they do. They treat customers with the utmost respect and have a great reputation Reviewed on: 10th March 2021

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