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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Opened a Community Account with no hassle.

5
I wanted to open a Community Account that didn't have any charges. These seem very few and far between nowadays, but Metro Bank did one with no hassle and very easily. Reviewed on: 3rd April 2023

Good service without the hassle

5
Very good service without the hassle of the big brands Reviewed on: 3rd April 2023

Makes other banks look so amateurish

5
So easy to work with. All other high street banks have lost the plot There is one thing Metro bank cares about ……….there called customers! Well done Reviewed on: 3rd April 2023

It's really good.

5
It's easy to use and convinent as well Reviewed on: 3rd April 2023

Great supporting Bank .

5
Good consideration for their customers Reviewed on: 3rd April 2023

Customer service difference

4
Metro Bank’s approach to CS makes a huge difference. I have several business accounts with other banks and the service I get from Metro is the best. We all have problems with banking, it is how they are resolved and how quickly you are understood. The transaction on on-line banking is provided by technology, the important stuff to me is how the bank respond to problems. Metro answer your call, you interact with a human and the experience is pleasant. It is easy to say you care about your customers, proving it is a different matter. Reviewed on: 3rd April 2023

The best bank

5
Best bank best service always happy to help Reviewed on: 3rd April 2023

Best bank to date

5
Banking with metro bank has been a breeze, would highly recommend Reviewed on: 3rd April 2023

Waseem ideis CIC

5
i wanna thank everyone at metro bank for help make my dreams come true. moreover my community by them giving me the CIC accounut i have been able to work withy children and help them understand football and themselves much better. so big up metro bank Reviewed on: 3rd April 2023

Total pleasure

5
It’s so nice to have personal service and the ability to talk to someone who both cares and can get on with sorting any problem Reviewed on: 3rd April 2023

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