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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Superb customer service

5
Would recommend Metro Bank for both personal and business banking. Great customer service Reviewed on: 3rd April 2023

Great bank for start up business

5
I opened an account with Metrobank two years ago and it was the best decision. After two failed attempts with other banks the Metrobank on boarding was plain sailing. It had been faultless ever since with real people to talk with promptly when I needed help. Highly recommended! Reviewed on: 3rd April 2023

Great service specially through holidays

5
I am a metro business customer and I’m very much satisfied with the kind of service I’m getting all around and in every section of business banking and staff is very helpful and so is the business manager and they understand how the real business works and only a on paper kind of thing Reviewed on: 3rd April 2023

Great Banking Experience

5
Metro Bank is the best business bank with all round efficient service Reviewed on: 3rd April 2023

A business bank who want to help

5
Business banking on the high street has been reducing in quality over the last few years so dealing with Metro is a breath of fresh air. I can see them, talk to them and they are there to assist with my business. Nothing is to much trouble with them. Reviewed on: 3rd April 2023

Exceptional banking experience

5
In all my banking experience, Metro bank stands out, everytime l have walk into the bank there is a warmth in their welcome approach which l experience throughout, l feel valued and they do all that is in their power to proffessionally deliver best customer service. I have never been left sitting waiting for my appointment wondering how soon l would be attended to, they always give update as to how soon l will be attended to. I have observed that they treat customers as individuals offering the best tailored service for all. Will continue to recommend to family and friends. Well done and thank you for proving banking can be an enjoyanle experience. Reviewed on: 3rd April 2023

Great service

5
Always able to get into a branch after work which helps as they close later than other banks Reviewed on: 3rd April 2023

Very professional

5
Can’t find any words to add very professional valuable 24/7 bank what clients needs Reviewed on: 3rd April 2023

Extra helpful!

5
We were opening a business bank account and the support and contact was brilliant! We will be opening another shortly this year! Reviewed on: 3rd April 2023

Fab!

5
Really helpful service and user friendly banking. Love the app. Makes charity banking easy. Reviewed on: 3rd April 2023

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