Smart Money People Logo

Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

They listened, then they helped me get what I needed

5
As a retiree starting my own consulting business their branch business manager (every branch has one I believe) listened intently and then started askeing questions to ensure that what they were prosing was right for me. My biggest issue with small business services with other banks was that they couldnt give me an IBAN - which I needed as my work is often for overseas clients. With Metro Bank it wasn't an issue. They were really thorough.. couldnt fault the way the systems worked AND they have real people in real branches. A relief! Reviewed on: 22nd March 2023

Slow process

2
Not easy to open an business account Reviewed on: 21st March 2023

business banking

5
all aspects of business banking that i have used to date I've found good. Reviewed on: 20th March 2023

Great service good opening hours easy t will not Chanel back

5
Great service good opening hours easy t will not Chanel back Reviewed on: 20th March 2023

Back to personal banking

5
A bank with branches, staff and a very personal service as well as a great online banking system! Reviewed on: 20th March 2023

People friendly

5
Satisfied customer. Really helpful and caring Reviewed on: 20th March 2023

No hassle banking

5
Been with MB for about a year. No issues or problems so far. Service is what I need - I run an IT business not a bank Reviewed on: 19th March 2023

Customer care

5
One of the best service of banking with metro bank is they are open during weekends and great customer care Reviewed on: 18th March 2023

Good Customer Service

5
I also have a personal bank account with Metro and I find the customer service to be very efficient. The opening times are excellent for my life style and the products are good. My only challenge is if you are trying to add or remove people from the account and the paperwork it involves Reviewed on: 17th March 2023

Great customer care.

5
Great customer care and always putting the customers first. Reviewed on: 17th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Travel Money

    from Metro Bank 4.95 from 38 reviews
    Metro Bank
  • Instant Access Savings

    from Metro Bank 4.91 from 483 reviews
    Metro Bank
  • Young Saver

    from Metro Bank 4.89 from 392 reviews
    Metro Bank
    View all products