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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Helpful, available

5
Always there to help, no waiting in line. App great staff great. Always recommend to others. Reviewed on: 10th March 2023

Does exactly what it promises

5
4 years as business banking client Reviewed on: 10th March 2023

Individuals very good, business overall poor

4
I have not encountered any individual working at Meteo who has been unprossional or unhelpful. However, the limits they work under mean that they are less effective than they would like. Reviewed on: 10th March 2023

Personal Service that has been lost by all other banks

5
It has been a breath of fresh air dealing with Metro. The transitions have been easy and we got to speak to the same lovely people who have taken responsibility for our accounts and got to know our business and requirements. We get quick responses and personal service. No brain numbing call centres where the computer says no. Highly recommended for business and personal needs. Reviewed on: 10th March 2023

Fast and accessible

5
They have been fast and knowledgeable in my various interactions. I particularly like the fact it is so personal - I can ring or mail an account manager, or cycle into town and talk to him face-to-face. Reviewed on: 10th March 2023

customer-centric approach, convenient branch opening hours, high-quality customer service.

5
Metro Bank branches open seven days and late hours, accessible to several services such as safe deposit boxes, free coin counting machines and instant debit card printing. Experienced incredible customer service, and their app is also user friendly. Reviewed on: 10th March 2023

Friendly . Amazing Service!

5
Every l am in bank , any proml sorting in few minutes! Reviewed on: 10th March 2023

Real service from a local branch

5
Personal service and people who can be contacted. Not a faceless call centre. Prompt and reliabel and helpful. Reviewed on: 10th March 2023

think twice

2
if my opinion metro is the equivalent to aldi in banking. refused to let me pay alarge amout of cash in to my account as it was set up to pay in proceeds of food then i had to wait untill they contacted my branch untill they changed it do waited 40minits seated with £20 000 in my pocket. now inly used metro for change Reviewed on: 10th March 2023

Hood old style banking

4
Open long hours 6 days a week a peoples bank Reviewed on: 10th March 2023

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