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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing overall experience

I've been with metro for around 5 years now and my time with them has been flawless. Reviewed on: 10th March 2021

A better bank in England

A better bank in England, Very good courteous service. Reviewed on: 10th March 2021

Customer service

Very efficient and very pleasant service Reviewed on: 10th March 2021

Amazing

Agents were amazing always helpful Reviewed on: 10th March 2021

Fantastic!

Great service and the best bank out there, cannot fault. Reviewed on: 10th March 2021

Super

Verry easi and very Good explein Reviewed on: 10th March 2021

convenient

Do card speed is very fast more than an hour can give card! The service attitude is also very good! Help me solve any problems right away! Reviewed on: 10th March 2021

Easy, Efficient & Always Helpful

My experience with Metrobank has been fantastic. My current account was up and running with my card printed all within one hour. I've visited multiple branches for help at the counter and have called the customer helpline and my queries have always been met with excellent support. Because of my great experience, I encouraged my sister to open a current account at Metrobank which is exactly what she has done. Whenever I hear of someone wanting to open a bank account in the UK, my first instinct is to direct them to Metrobank. Reviewed on: 10th March 2021

TOP BANK

metro bank handles things, quickly, effectively, and with excellent service! Reviewed on: 10th March 2021

easy, efficient to operate

Metro staff are excellent, efficient, friendly, opening hours including Sunday are most useful. No difficulties on line either. Reviewed on: 10th March 2021

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