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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

No problems love it

I’ve had no problems with metro every time I ring they are helpful and it’s always been sorted Reviewed on: 9th March 2021

Excellent

Quick to open current account and receive your bank card and on line banking details set up immediately. They open for service 7 days a week. Reviewed on: 9th March 2021

simple easy and conveniant!!

had no problems. easy internet banking and good customer service Reviewed on: 9th March 2021

I love it

I like your service specially your bank timing is very good Reviewed on: 9th March 2021

very kind very helpful and amazing customer service

very helpful when setting up my account and I got my card straight away. Reviewed on: 9th March 2021

Very good service!

I find metro bank to be one of the best banks around, never been disappointed and always there to give a handif needed! Account was easy and quick to create. Reviewed on: 9th March 2021

Great services

Great services, quick response from costumer service, kind people in-store and call center Reviewed on: 9th March 2021

paper less

fast and easy to setup account , also open 7days per week Reviewed on: 9th March 2021

AMAZING

Best bank I’ve been with, so convenient and amazing customer service. Wouldn’t go with any other bank. Reviewed on: 9th March 2021

Quick service!

Mtero bank has always provided me with an exeptional serive! Reviewed on: 9th March 2021

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