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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

I love it

I like your service specially your bank timing is very good Reviewed on: 9th March 2021

very kind very helpful and amazing customer service

very helpful when setting up my account and I got my card straight away. Reviewed on: 9th March 2021

Very good service!

I find metro bank to be one of the best banks around, never been disappointed and always there to give a handif needed! Account was easy and quick to create. Reviewed on: 9th March 2021

Great services

Great services, quick response from costumer service, kind people in-store and call center Reviewed on: 9th March 2021

paper less

fast and easy to setup account , also open 7days per week Reviewed on: 9th March 2021

AMAZING

Best bank I’ve been with, so convenient and amazing customer service. Wouldn’t go with any other bank. Reviewed on: 9th March 2021

Quick service!

Mtero bank has always provided me with an exeptional serive! Reviewed on: 9th March 2021

Excellent service all round.

They are so happy to help on the phone or in person. It’s like a hotel service. Fast service, smiles, they want to help rather than feeling they have to. Never had a bad experience with them since opening an account. Been 7 years now Reviewed on: 9th March 2021

Simply the BEST

Metro Bank wipes the floor with the bigger more established banks, Online Banking is effortless and joyful, in branch banking is sublime, this BANK opens on SUNDAYS !! It opens late and the staff are super friendly - Simply the BEST Reviewed on: 9th March 2021

Just the best

Open 7 days a week ! No one else comes close Reviewed on: 9th March 2021

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