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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Always helpful

The staff are helpful and they even answer the phone! Reviewed on: 8th March 2021

Best Peoples bank

Best bank for the ordinary person. Staff always helpful and on hand to give advice. All accounts simplified and best of all no charges for taking out your own money. Reviewed on: 8th March 2021

The most Flexible Bank

I choose Metrobank when arriving in the UK because their opening hours are very flexible, which is really important when you working all week and late in the evening. Opening an account was really straight forward. The team is always very helpful with any queries, whether it is over the phone or at the counter. And the Online Banking from computer and App is very ergonomic, easy to use to follow any expenses and follow up with our budget. Reviewed on: 8th March 2021

Great store service and simple products

Great store service especially the team in Edgware. Products are easy and simple to use Reviewed on: 8th March 2021

I love this Bank!

Young bank, Fresh faces, Fresh ideas, Fresh banking, happy banking, so far very safe banking, very helpful Reviewed on: 8th March 2021

Metro Bank, the best experience

For me Metro Bank is the best bank in the UK. They make everything so easy for you! The online site and the app has everything you need and are very easy to use. Every time I had a question or I needed something the Metro Bank employees were very nice and helpful. Thank you Metro Bank for the best bank experience! Reviewed on: 8th March 2021

Good services

Their services are up to standard, staff very professional, efficient and friedly Reviewed on: 8th March 2021

A Personal and Trusting Experience

I am a customer, but I use to work at Metro Bank, and we were taught to give our full attention to the needs of our customer. Now that I am on the other side of the desk, I feel this - Metro Bank help me with what I need and want, not trying to sell or push products I do not need or want. Metro Bank is also very alert and does look after our back and money Reviewed on: 8th March 2021

Always efficient

Very polite and efficient service with an excellent standard of cleanliness. Staff are happy to listen and help when needed Reviewed on: 8th March 2021

Brilliant bank

I have jumped a number of banks over the years, taking advantage of different offers for new account holders. Metro didn't offer any financial incentive. Instead, they offered genuine banking. Face to face availability daily, the opening of 7 days a week makes a huge impact, but the overall customer service journey is fantastic. I now have my current account, savings account, and child's account with the bank, and have recommended it to multiple friends and family. Cannot rate or recommend highly enough. This is what banking once was. Reviewed on: 8th March 2021

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