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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very good bank

When l go into branch the staff are always very professional and polite and when l phone up l always get someone answer within seconds and polite and get what l need to be done can also get a new card and pin within minutes in branch which is amazing Reviewed on: 7th March 2021

Best current account ever

Ever since I swtiched to Metro bank my finances run a lot smoother even on a Sunday. Reviewed on: 7th March 2021

Love to associated with such a great bank facilities in uk

I am happy and like to open a current account with you. Please contact me. I am staying in accrington, I am not sure how to open an account with you whereas you are lying your branch in manchester which is difficult for me to visit the branch to opt an account. Please suggest the best possible ways to have an account with you Reviewed on: 7th March 2021

Fantastic service

Finally going to the bank is a pleasure and no longer a chore! The staff are always professional and kind. Its a fantastic bank and ill never look back. Reviewed on: 7th March 2021

Always putting customer first and with a smilr

Have always experienced the very best service with excellent communication skills delivered with consideration and a smile. Thank you Metro Bank! Reviewed on: 7th March 2021

Best bank ever!

Like the Friends song Metrobank are " Always there for you"! They go above and beyond to help customers. Reviewed on: 7th March 2021

Bank, that I can depend on

Being a disabled seventy year old, with many underlying health problems. I totally rely upon internet banking, to this end, Metro Bank have been my rock. I did have a small problem some two years ago, but it was resolved after a two minute call to customer services. Would strongly recommend Metro Bank, if like me you need a bank to totally handle your needs. Reviewed on: 7th March 2021

Banking with no fuss

We join the Bank in 2012. We transfer an account from a 'top' competitor to test the waters. Have no regrets, no queues at the tills, you are allocated there and then a rep to deal with a query and you walk out with your worries sorted. On line, they are fantastic, easy to operate and can do your business at your own pace. Full marks Reviewed on: 7th March 2021

AMAZEING Bank

Metro will always go the extra mile for it’s customers, providing amazing service and products all the way through! Reviewed on: 7th March 2021

Friendly staff, great service and lots of space!

One of the reasons I moved to the Metro Bank was because I was tired of standing in a queue, and then being asked in public why I was coming to the bank. Everyone else could hear. Metro Bank follows roughly the same procedure, but you only have to make a rough statement of what you hope to do, and then, there is lots of space, with desks and chairs, where you can talk with privacy to a member of staff. I think its fantastic, and have never regretted changing to the Metro. Reviewed on: 7th March 2021

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