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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023

Very good

5
Very good and very useful really like it Reviewed on: 3rd April 2023

Banking made easy

5
Banking hours are convient. It is really nice having lots of customer service agents. If you loose your bank card or pass numbers, there is not a long wait. You feel your account os secure as they have your photo ID on file to check. Reviewed on: 3rd April 2023

Great Experience

5
Good customer service and great banking offers. I had no issues with my metro bank experience and staff was always friendly while managing requests. :) Reviewed on: 3rd April 2023

Best Bank company I have ever been with

5
Ever since signing up and joined with Metro Bank I have recieved excellent customer service, always get alerts to be aware of frauds and overall all I can is Metro Bank is amazing! Reviewed on: 3rd April 2023

Metro is the very best bank in England

5
This is because they are very friendly. Always read to help, even if it is out of their way. They don’t complain, while other banks complain unnecessarily for no just cause. I really like the bank, the give you your card right before you. The manager in the Ealing Broadway brand is awesome. Her name starts with S. Reviewed on: 3rd April 2023

I love metro bank because there service is marvellous

5
I like metrobank because of opening time is really good & best service too... I recommend for friends & other always keeping touch with metrobank thanks Reviewed on: 3rd April 2023

The great and magnificent Bank from UK !!!

5
Is really good and fast this bank , When I want to change my card , I do it in branch bank and I received my new bank card in the same day, same time , like a 3 min. This is magnificent Bank from United Kingdom Sheffield. Congratulations Metro Bank Reviewed on: 3rd April 2023

staff is very good and service is very fast.

5
i love all services of bank. staff is very helpfull. Reviewed on: 3rd April 2023

Simple and best bank

5
I am have bank account 8 years and i very happy if have Metro Bank account. Never do not leaved me with some issue, they solved everything quickly and right now. Also opened 7 days in week. Just what can i say its amazing bank and feel safety. Reviewed on: 3rd April 2023

Fast friendly service!

5
Was able to open an account quickly and leave with my debit card and online banking set up. Everyone in the store was so helpful and friendly Reviewed on: 3rd April 2023

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